QA Manager

Sgs; Shotton; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Private medical cover

Generous annual leave

Parental leave benefits

Length of service awards

Birthday day off

Gym membership discounts

Job summary

SGS is seeking a QA Manager to lead our Quality Assurance function across GMP‑regulated pharmaceutical operations at the Deeside site. You will shape quality strategy, drive improvements, and ensure regulatory excellence with cross‑functional teams.

You will manage Analytical QA, Manufacturing QA and Compliance QA, mentor a high‑performing team, and partner with Manufacturing, QC and Development to uphold product safety and quality.

Qualifications

• Proven QA or QC leadership in GMP pharma.
• Strong knowledge of GMP regulations and data integrity.
• Experience in Quality Management Systems and audits.

Responsibilities

• Lead, coach and develop QA team.
• Oversee the site's Quality Management System.
• Drive CAPAs, deviations, change controls and investigations.
• Review quality metrics and identify improvements.
• Support audits and regulatory inspections.
• Partner with Manufacturing, QC and Development teams.

Skills

QA Leadership

GMP Regulations

Audit Experience

Team Coaching

QMS

Pharma Manufacturing

Job description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.

SGS’s Life Sciences services support the pharmaceutical, biotech, and healthcare sectors with expert testing, clinical research, auditing, and certification—ensuring product safety, quality, and regulatory compliance from development to market.

• Role:QA Manager
• Job Type:Permanent
• Location:Deeside
• Hours:37.5hours, Monday to Friday

Please note:Due to the nature of the role and operational requirements, we are unable to offer visa sponsorship for this position. Applicants must have the right to work in the UK at the time of application.

Job Description

We're looking for a QA Manager to lead and develop our Quality Assurance function, ensuring the highest standards of GMP compliance, product quality, and regulatory excellence across our pharmaceutical operations.

This is an exciting opportunity to join a growing business where you'll play a key role in shaping quality strategy, driving continuous improvement, and leading teams that make a real impact on patient safety and product quality.

What You'll Be Doing

As QA Manager, you'll provide leadership across Analytical QA, Manufacturing QA and Compliance QA, ensuring quality systems remain effective, inspection-ready and aligned with regulatory expectations.

You'll:

• Lead, coach and develop a team of QA professionals, creating a high-performance culture.
• Oversee the site's Quality Management System, ensuring ongoing GMP compliance.
• Drive quality initiatives across deviations, CAPAs, change controls, investigations and risk assessments.
• Review quality metrics and identify opportunities for improvement.
• Support audits, customer visits and regulatory inspections.
• Act as a key quality partner to Manufacturing, QC, Development and Project teams.
• Champion continuous improvement and help deliver strategic quality objectives across the site.

Qualifications

What We're Looking For

We're keen to hear from Quality leaders who have experience working within a GMP-regulated pharmaceutical environment and can confidently balance compliance, team leadership and business priorities.

• Proven experience within QA or QC leadership roles.
• Strong understanding of GMP regulations, data integrity and quality systems.
• Experience managing Quality Management Systems and driving compliance improvements.
• Previous experience leading, coaching and developing teams.
• Experience working within pharmaceutical manufacturing or analytical testing environments.
• Auditing experience.
• CDMO/CMO industry experience.
• Knowledge of laboratory, manufacturing and compliance quality systems.
• QP training and/or Lead Auditor qualifications.

Additional Information

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Generous Annual Leave allowance (increasing with service) plus bank holidays
• Enhanced maternity/paternity and adoption pay
• Length of Service Awards
• An additional day off for your birthday
• Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.