QA & Compliance Specialist — Audits, CAPA & Quality

ProAmpac; Elsham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

ProAmpac is seeking a QA Technician for our Elsham site to support the Quality Department, ensure compliance, and assist audits. The role emphasizes product safety and continuous improvement within a manufacturing environment.

You will carry out internal audits, support certification and third-party audits, log and investigate customer complaints, and maintain quality documentation to uphold high standards across processes and products.

Qualifications

• Experience in a manufacturing or production environment.
• Knowledge of BRCGS and/or ISO 9001.
• Experience with internal auditing and HACCP.
• Confidence supporting audits and handling customer complaints.
• Proficient in Microsoft Office.
• Strong attention to detail.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Self-starter with a proactive approach.

Responsibilities

• Carrying out internal audits across Quality, Health & Safety and Environmental systems.
• Supporting customer, certification and third-party audits.
• Logging, investigating and managing customer complaints, returns and enquiries.
• Ensuring non-conforming products are controlled in line with company procedures.
• Supporting root cause investigations and corrective actions (CAPA).
• Maintaining Quality and Food Safety documentation and records.
• Supporting compliance with BRCGS Packaging, ISO 9001, HACCP, GMP and customer requirements.
• Locating retained samples for investigation and product testing where required.
• Assisting with food safety inductions and other site-based training.
• Supporting monthly stock takes and other departmental activities.
• Working with Production and other departments to promote quality standards and continuous improvement.

Skills

Manufacturing exp

BRCGS/ISO 9001 knowledge

Internal auditing

Audit support

Microsoft Office

Attention to detail

Communication skills

Teamwork

Self-starter

Tools

Microsoft Office

Job description

ProAmpac is seeking a QA Technician for our Elsham site to support the Quality Department, ensure compliance, and assist audits. The role emphasizes product safety and continuous improvement within a manufacturing environment.

You will carry out internal audits, support certification and third-party audits, log and investigate customer complaints, and maintain quality documentation to uphold high standards across processes and products.