Quality & Compliance Engineer: RCA, Audits & Improvement

AJW Group; Slinfold; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Team fun budget

LinkedIn Learning access

Charity events and volunteering

Modern office with onsite gym and on‑s

Discretionary bonus

Private healthcare

Relocation support

Job summary

AJW Group is seeking a Quality and Compliance professional to join our Technical, Quality, and Compliance Team in the UK. You will report to the Head of Quality and help develop processes, ensure regulatory compliance, and support warehouse efficiency while maintaining high safety and airworthiness standards to meet client expectations.

Key responsibilities include investigating customer complaints, coordinating audits, and driving continual improvement across quality systems and supplier

Qualifications

• Experience in quality roles, including audits to recognized standards.
• Fluent in business English with strong communication and documentation.
• Ideally from a mechanical, electrical, or engineering background.
• Strong IT skills and the ability to create reports and presentations.

Responsibilities

• Investigate customer complaints, identify root causes, and implement corrective actions.
• Coordinate with auditors and customers to ensure regulatory compliance.
• Maintain awareness of regulatory changes, communicate updates, and support implementation.
• Ensure data accuracy within the Quality Management System.
• Conduct PBH customer QMS feedback as per contracts.
• Enhance component and service quality, improving customer satisfaction.
• Manage NCRs, ensuring thorough investigation and reporting.
• Conduct internal and external compliance audits.
• Respond to compliance requests accurately and promptly.
• Promote a Quality Culture and drive continuous improvement.
• Prepare investigation reports and develop new processes.
• Manage and review approved supplier lists for compliance.

Skills

Root cause analysis

Project management

Communication skills

Documentation

Tools

MS Office

Reporting tools

Job description

AJW Group is seeking a Quality and Compliance professional to join our Technical, Quality, and Compliance Team in the UK. You will report to the Head of Quality and help develop processes, ensure regulatory compliance, and support warehouse efficiency while maintaining high safety and airworthiness standards to meet client expectations.

Key responsibilities include investigating customer complaints, coordinating audits, and driving continual improvement across quality systems and supplier