QA & Compliance Administrator

HSS Proservice Limited; Stretford; On-site; GBP 24,000 - 35,000; Full time

Job summary

HSS Training seeks a QA & Compliance Administrator to enhance quality assurance processes. The role includes supporting compliance with accreditation guidelines and working with training centres. Ideal candidates will be self-motivated, organized, and possess experience in health and safety administration.

Benefits

Continuous professional development

Healthcare support

Flexible benefits

Discounts on a variety of purchases

Qualifications

• Experience with health and safety training and accreditations.
• Strong verbal, written and IT communication skills.
• Administrative experience in a fast-paced environment.

Responsibilities

• Support QA and compliance activities including administration.
• Liaise with diverse training stakeholders and auditors.
• Assist in accreditation processes and documentation.

Skills

Communication

Organisational Skills

Customer Service

Tools

Microsoft 365

Adobe Creative Cloud

Job description

QA & Compliance Administrator

At HSS Training, we’re not just about trainingwe’re about empowering people with the knowledge and skills to work safely and confidently. As the UK’s leading provider of health, safety, and technical training, we deliver over 400 industry-recognised courses across multiple sectors, from construction to utilities and beyond.

Now, we’re looking for a QA & Compliance Administrator to join our dynamic team. If you’re passionate about delivering expert solutions, building client relationships, and making workplaces safer, this role is for you.

The impact you’ll have:
To provide support to the QA & Compliance, Department, Instructors, Internal Quality Assurance, Verifiers and Accreditation Consultants. You will have knowledge of quality assurance support functions within an academic environment. You will be able to demonstrate sound knowledge of HSS Training procedures, administration systems and procedures within a support capacity.

A typical day:

• Day to day support within the training accreditation guidelines and operational procedures.
• Liaising with QA & Compliance Department, Auditors and supporting their needs.
• Liaising with Training Centres, Hotels and Onsite Training Locations in support of the trainers.
• Support the QA activities including sampling, trend analysis, feedback.
• Support the day-to-day administration of Accreditations and IQA/EVs/EQAs.
• Support Audits and other accreditation activity where necessary.
• High level administrative, organisational and customer service experience required.
• Have clear communication to colleagues, external contacts and accreditation bodies.
• Strive for constant improvement with a proactive approach.
• The ability to operate well alone and within a team environment.
• Dependable and reliable member of the team.
• Self-motivated well organised, methodical, and efficient.
• You will enjoy working within a fast-paced environment, have a determined and confident character, be target driven with an organised and proactive approach

What you’ll need to succeed:

• Have administrational experience and knowledge with the delivery of Health and Safety, Training and Training Accreditations
• Be able to meet the standards required by the Accreditation Bodies.
• Have experience working with Microsoft 365 modules (Word, Excel, PowerPoint, outlook, and Teams,) and other programmes as Adobe Creative Cloud.
• Strong verbal, written and IT communication skills.

What you’ll get back:

• Continuous professional development, with opportunities to expand your technical knowledge.
• A culture of innovation, working with cutting-edge training solutions like VR, e-learning, and remote training.
• Exciting projects across multiple industries, working with leading organisations.
• Flexible benefits tailored to your needs.
• An opportunity to make a real difference in workplace safety and training

Our Benefits:

Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.

• Training and development - you will get the opportunity to continuously further your career and opt in to courses suited to your role.
• Wellbeing and Healthcare support you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.
• A culture of revolution; a chance to be a part of a pioneering change, by driving digital and technological changes to a traditional industry.
• Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more.
• You will get the choice of other flexible benefits that work for you through our Benefits portal you pick the benefits you want such as Critical Illness Cover, Cycle To Work, Holiday Buy Scheme and more

Our ED&I promise:

We are laying the foundation for a new era in the building services industry, creating a place where every voice helps build the future. No matter your background, if you contribution will help grow our business we want to hear from you.

We're committed to breaking down barriers and shaping a community that's as diverse as the ideas that power it. Here you belong, because a truly pioneering platform is one where everyone has the chance to contribute.