QA Automation Engineer - AI

Anaplan; City of Westminster; On-site; GBP 70,000 - 95,000; Full time

Job summary

Anaplan, a leader in AI-infused scenario planning, is hiring a QA Automation Engineer within AI to design testing strategies and evaluation frameworks for GenAI features. You will develop automated coverage across evaluations, APIs, UIs, and performance tests in Python, and contribute to datasets and golden examples.

Join a diverse team driving trustworthy AI, with exposure to LLMs, prompt engineering, and production-ready testing in a fast-paced environment.

Qualifications

• Solid QA or test engineering experience with AI/ML systems.
• Hands-on Python coding experience.
• Good understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns.
• Solid experience with test automation frameworks and scripting (Python, Pytest, API, and UI Testing).
• Practical knowledge of software testing methodologies (functional, integration, regression, performance, security testing).
• Ability to execute test cases and evaluation criteria for non-deterministic systems.
• Experience with API testing tools (Postman, REST Assured) and backend testing.
• Familiarity with CI/CD pipelines and automated testing integration.

Responsibilities

• Develop and execute end-to-end automated test coverage across evaluations, APIs, UIs, and performance tests using Python.
• Implement testing strategies for GenAI features, including conversational AI, agentic systems, and LLM-powered workflows within your workstream.
• Run and maintain automated test suites for prompt testing, including regression tests designed to detect unintended changes in model behaviour.
• Support and maintain evaluation frameworks to measure GenAI performance across accuracy, relevance, safety, consistency, and latency.
• Contribute to curating high-quality test datasets and "golden examples" that represent diverse user scenarios and edge cases.
• Assist in adversarial testing to identify potential model hallucinations or biases, and support the integration of production alerting systems.
• Utilise internal tools and testing frameworks to help developers easily validate their GenAI code, and assist with user acceptance testing.
• Take accountability for your workstream's automated coverage, documenting testing procedures and known issues in clear, accessible formats.

Skills

QA automation

Python

GenAI testing

API testing

CI/CD

Test strategies

Non-deterministic testing

Tools

Postman

REST Assured

Python

Pytest

Job description

We're pioneering a new role focused exclusively on quality assurance for GenAI/Agentic systems. As our QA Automation Engineer within AI, you'll develop testing strategies, evaluation frameworks, and quality metrics specifically designed for LLM-powered applications. This role requires a unique blend of QA expertise, understanding of GenAI behaviour, and automation skills to ensure our AI features are reliable, accurate, and trustworthy.

• Develop and execute end-to-end automated test coverage across evaluations, APIs, UIs, and performance tests using Python.
• Implement testing strategies for GenAI features, including conversational AI, agentic systems, and LLM-powered workflows within your workstream.
• Run and maintain automated test suites for prompt testing, including regression tests designed to detect unintended changes in model behaviour.
• Support and maintain evaluation frameworks to measure GenAI performance across accuracy, relevance, safety, consistency, and latency.
• Contribute to curating high-quality test datasets and "golden examples" that represent diverse user scenarios and edge cases.
• Assist in adversarial testing to identify potential model hallucinations or biases, and support the integration of production alerting systems.
• Utilise internal tools and testing frameworks to help developers easily validate their GenAI code, and assist with user acceptance testing.
• Take accountability for your workstream's automated coverage, documenting testing procedures and known issues in clear, accessible formats.

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

• Solid QA or test engineering experience, with exposure to or a keen interest in AI/ML systems.
• Hands-on Python coding experience.
• Good understanding of GenAI technologies including LLMs, prompt engineering, and AI application patterns.
• Solid experience with test automation frameworks and scripting (Python, Pytest, API, and UI Testing).
• Practical knowledge of software testing methodologies (functional, integration, regression, performance, security testing).
• Ability to execute test cases and evaluation criteria for non-deterministic systems.
• Experience with API testing tools (Postman, REST Assured) and backend testing.
• Familiarity with CI/CD pipelines and automated testing integration.

At Anaplan, we are a team of innovators focused on optimizing business decision‑making through our leading AI‑infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca‑Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best‑in‑class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy‑led, values‑based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!

As set forth in Anaplan's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select...