Pulman Volkswagen Sunderland Service Technician Apprenticeship

INSPIRO LEARNING LIMITED; Sunderland; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Travel costs covered

Accommodation provided

Meals provided

Outward Bound development

Job summary

Pulman Volkswagen Sunderland offers a three‑year Service Technician Apprenticeship. You will train and work full‑time at a Volkswagen retailer, learning to service and repair light vehicles while gaining formal qualifications.

Training includes remote and face‑to‑face sessions, travel to Milton Keynes, and brand certifications. Ideal candidates are enthusiastic, hardworking and capable of adapting to modern vehicle technology, with GCSEs in English, Maths and Science.

Qualifications

• GCSE grades 9–4 (A–C) in English, Maths and Science.

Responsibilities

• Identify vehicle faults using diagnostic equipment.
• Test parts and systems to ensure correct operation.
• Follow checklists to inspect critical parts of vehicles.
• Carry out service, maintenance and paperwork accurately.
• Maintain a clean, safe work environment.

Education

GCSE English, Maths and Science (grades 9-4 / A-C)

Tools

Diagnostic equipment

Job description

Job title : Pulman Volkswagen Sunderland Service Technician Apprenticeship
Vacancy ID : 13938
Investor Group : Mike Pulman Ltd
Site : Pulman Volkswagen Sunderland
Postcode : SR5 1QE
Recruitment Advisor : Donna Coulson
Recruiter email :
Hourly rate : £8
Specialism : Service Technician Apprenticeship
Programme Name : Motor Vehicle Service and Maintenance Technician Light Vehicle Standard (Level 3)
Anticipated Interview Date : 2026-12-01 00:00:00
Anticipated start date : 2027-01-05 00:00:00

Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.

The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.

Job description :

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper to bumper overview, service, and inspection.
• Maintenance of electronic systems including on board entertainment systems.
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centres records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training provided

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

Qualifications received

On successful completion of the three-year apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Certificate in Automotive Refrigerant Handling
• Brand specific certifications

Future prospects

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Brief Overview of the Vacancy : This apprenticeship offers the opportunity to train as a qualified Service Technician/Mechanic, gaining hands‑on experience in servicing, maintaining and repairing light vehicles. It's an excellent opportunity for a motivated and hardworking individual looking to build a long-term automotive career with strong earning potential and progression opportunities upon completion.
Qualifications required : GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject. ?

'Equivalent' grades include:

• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.