Listers Volkswagen Van Centre Worcestershire Service Technician Apprenticeship

Worcestershire County Council; Milton Keynes; Hybrid; GBP 15,000 - 18,000; Full time

Job summary

LISTERS GROUP LIMITED is offering an apprenticeship for Service Technicians/Mechanics. The role involves hands-on maintenance, diagnostics and repairs across a range of vehicle types.

The apprenticeship lasts 3 years with training at Inspiro Learning Limited, starting with a wage of £16,640 in the first year and potential increases with age. Hours are 40 per week, Monday to Friday, with possible Saturday shifts.

Qualifications

• GCSE maths and science required.
• Willingness to learn and develop skills in vehicle maintenance.
• Must be able to work as part of a team and communicate effectively.
• Good attention to detail and commitment to completing the 3-year training programme.

Responsibilities

• Use diagnostic equipment to identify vehicle faults and ensure correct operation.
• Carry out servicing, maintenance and repair tasks as part of day-to-day duties.
• Follow safety procedures and maintain a clean, organised workshop environment.
• Complete accurate paperwork and records for customers and centers.

Skills

Customer care skills

Creative

Initiative

Non judgemental

Education

GCSE Maths

GCSE Science

Job description

LISTERS GROUP LIMITED

Droitwich (WR9 9AU)

Closes in 25 days (Monday 30 November 2026)

Drive your career forward with this exciting apprenticeship opportunity.

Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course Motor vehicle service and maintenance technician - light vehicle (level 3)

Hours Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.

40 hours a week

Monday 21 December 2026

Duration

3 years

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults
• Testing of parts and systems to ensure correct working
• Following checklists to ensure all critical parts of vehicles are examined
• Carrying out bumper to bumper overview, service, and inspection
• Maintenance of electronic systems including on- board entertainment systems
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
• Completion of legible and accurate paperwork for the customers and centres records
• Maintenance of a clean and tidy work environment

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Where you'll work

Unit 25b
North Bank Berry Hill Industrial Estate
Droitwich
WR9 9AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INSPIRO LEARNING LIMITED

Training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

• Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
• Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
• Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
• Obtain diagnostic and repair information.
• Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
• Use a range of diagnostic equipment.
• Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
• Report faults using company procedures and recommend suitable further actions.
• Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
• Test the function of repaired and fitted components.
• Adhere to business processes and complete documentation following workplace procedures.
• Use ICT to create emails, word-process documents and carry out web based searches.
• Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
• Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
• Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
• Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
• Obtain diagnostic and repair information.
• Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
• Use a range of diagnostic equipment.
• Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
• Report faults using company procedures and recommend suitable further actions.
• Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
• Test the function of repaired and fitted components.
• Adhere to business processes and complete documentation following workplace procedures.
• Use ICT to create emails, word-process documents and carry out web based searches.
• Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

On successful completion of the three-year programme, you will receive the following:

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Brand specific certifications

Requirements

GCSE in:

• Maths (grade 9 - 4 (A - C))
• Science (grade 9 - 4 (A - C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer care skills
• Creative
• Initiative
• Non judgemental

Other requirements

The latest information on the Apprentice National Minimum Wage can be found at:

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.

English and maths guidance from the government changed on 11th February 2025. This employer wishes to support upskilling in both English and maths by exception and as such the entry grade criteria as advertised still applies.

The closing date for this vacancy is 26th November. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.

About this employer

One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

The reference code for this apprenticeship isVAC2000061775.