Publishing Services Assistant

Ioppublishingcareers; West of England; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Discretionary annual bonus

Health care cash plan

Dental insurance

Cycle to work scheme

Hybrid working

Central Bristol office

Job summary

IOP Publishing is seeking an organised Publishing Services Assistant for a 12 month Fixed Term Contract based in Bristol. This entry level role sits in Publishing Operations and supports the peer review process from submission to decision.

You will handle administrative tasks, assist editors and authors, and help maintain accurate records. The role is ideal for someone starting a career in publishing with a flexible hybrid work arrangement.

Qualifications

• Customer service experience.
• Admin experience.
• Technical literacy.
• Excellent communication skills.
• Team working skills.
• Time management and organisational skills.
• Good attention to detail.

Responsibilities

• Responding to customer queries.
• Ensure timely and efficient movement of articles through the publication process.
• Ensure that permission and copyright agreements are received and accurate.
• Updating the peer review database promptly and accurately.

Skills

Customer service

Admin experience

Technical literacy

Communication skills

Teamwork

Time management

Attention to detail

Job description

JOIN THE COMMUNITY.

Making science better, together.

[e-mail].

Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here, we help each other be the best we can be: a team big enough to impact and small enough to care.

We are currently recruiting for an organised and efficient Publishing Services Assistant to join our Publishing Operations team on a 12 month Fixed Term Contract. This is an entry level role and would be a perfect fit for someone looking for their first role in the publishing industry.

The Publishing Operations team is responsible for managing the peer review process on our journals. The Publishing Services Assistant is in the front line in terms of delivering this service.

As a Publishing Services Assistant, you will help to provide administrative support to ensure a timely, efficient and high-quality peer review service and support for authors, reviewers and in-house Publishing staff as articles are driven through the publication process. You will work with a team of Editors, Associate Editors and other Publishing Services Assistant across a variety of journals. Reporting into a Publishing Services Manager, you will work both independently and as part of a team.

What will you be doing?

Key job accountabilities include:

• Responding to customer queries;
• Ensure timely and efficient movement of articles through the publication process;
• Ensure that permission and copyright agreements are received and accurate;
• Updating the peer review database promptly and accurately.

About you:

Successful applicants should demonstrate the following:

• Customer service experience;
• Admin experience;
• Technical literacy;
• Excellent communication skills;
• Team working skills;
• Time management and organisational skills;
• Good attention to detail.

We pride ourselves on being a flexible and inclusive employer

Please note that we are unable to provide visa sponsorship for candidates. If however you already have the right to work in the UK or hold an eligible work permit or visa,

IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professional networks and the communities we serve and support, which includes our employees, talent communities and candidates.We particularly welcome applicants from under‑represented backgrounds.

Who We Are:

IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community.As the publishing arm of the Institute of Physics, 100% of our profit goes towards public and scientific good.

Why work with us at IOP Publishing:

Purpose:

We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish.

Culture:

We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.

Financial benefits:

A competitive salary of £25,650 (Band A), an excellent pension scheme, a discretionary annual bonus scheme and a range of other useful and cost‑saving benefits available through our benefits platform.

Health and Wellbeing:

33+ days holiday (including bank holidays), plus an extra day’s leave to use for a moment that matters to you, a 35‑hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time.

Flexibility:

a flexible hybrid working environment to suit everyone’s needs– we don’t need you in the office every day so we can consider applicants from further afield who can travel to Bristol likely once per quarter and team in‑person days, depending on when face to face time is needed (any travel to the Bristol office is at the employees own expenses).