Publishing Services Assistant

Publishers Association Limited; West of England; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Discretionary annual bonus

Benefits platform

Job summary

IOP Publishing in Bristol is seeking a Publishing Services Assistant to join the Publishing Operations team on a 12 month fixed-term contract. This entry-level role provides administrative support to ensure a timely, high-quality peer review service for authors and reviewers as articles progress through publication.

You will work with Editors, Associate Editors and other Publishing Services Assistants, reporting to a Publishing Services Manager, both independently and as part of a team.

Qualifications

• Customer service experience.
• Admin experience.
• Technical literacy.
• Excellent communication skills.
• Team working skills.
• Time management and organisational skills.
• Good attention to detail.

Responsibilities

• Respond to customer queries.
• Ensure timely and efficient movement of articles through the publication process.
• Ensure that permission and copyright agreements are received and accurate.
• Update the peer review database promptly and accurately.

Skills

Customer service

Admin experience

Technical literacy

Communication skills

Teamwork

Time management

Attention to detail

Job description

Publishing Services Assistant

JOIN THE COMMUNITY.

Making science better, together.

[e-mail].

Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here, we help each other be the best we can be: a team big enough to impact and small enough to care.

We are currently recruiting for an organised and efficient Publishing Services Assistant to join our Publishing Operations team on a 12 month Fixed Term Contract. This is an entry level role and would be a perfect fit for someone looking for their first role in the publishing industry.

Role Summary

The Publishing Operations team is responsible for managing the peer review process on our journals. The Publishing Services Assistant is in the front line in terms of delivering this service.

As a Publishing Services Assistant, you will help to provide administrative support to ensure a timely, efficient and high-quality peer review service and support for authors, reviewers and in-house Publishing staff as articles are driven through the publication process. You will work with a team of Editors, Associate Editors and other Publishing Services Assistant across a variety of journals. Reporting into a Publishing Services Manager, you will work both independently and as part of a team.

What will you be doing?

Key job accountabilities include:

• Responding to customer queries;
• Ensure timely and efficient movement of articles through the publication process;
• Ensure that permission and copyright agreements are received and accurate;
• Updating the peer review database promptly and accurately.

About you:

Successful applicants should demonstrate the following:

• Customer service experience;
• Admin experience;
• Technical literacy;
• Excellent communication skills;
• Team working skills;
• Time management and organisational skills;
• Good attention to detail.

We know it is unusual for someone to tick every box so, if you don’t meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.

We pride ourselves on being a flexible and inclusive employer, if you have a preference to work flexibly, please do apply

Who We Are:

IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community.As the publishing arm of the Institute of Physics, 100% of our profit goes towards public and scientific good.

Why work with us at IOP Publishing:

Purpose:We are a world leader in the development of electronic publishing for the scientific community – working in the interests of science and scientists, we aim to maximise the impact of the research we publish.

Culture:We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.

Financial benefits: A competitive salary of £25,650 (Band A), an excellent pension scheme, a discretionary annual bonus scheme and a range of other useful and cost-saving benefits available through our benefits platform.

Health and Wellbeing:33+ days holiday (including bank holidays), plus an extra day’s leave to use for a moment that matters to you, a 35-hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol – modern airy and designed with all of our colleagues in mind – for work and social time.

Flexibility:a flexible hybrid working environment to suit everyone’s needs– we don’t need you in the office every day so we can consider applicants from further afield who can travel to Bristol likely once per quarter and team in-person days, depending on when face to face time is needed (any travel to the Bristol office is at the employees own expenses).

And last but not least, did we mention that we are unique : IOP Publishing is central to the Institute of Physics, a not-for-profit society and we gift-aid all our profits to support science through the activities of the Institute.

IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professional networks and the communities we serve and support, which includes our employees, talent communities and candidates.We particularly welcome applicants from under-represented backgrounds.

We make recruitment and workplace adjustments wherever we can, so please let us know if there’s anything that we can do to support you.

Please note that we are unable to provide visa sponsorship for candidates. If however you already have the right to work in the UK or hold an eligible work permit or visa, we encourage you to apply for this position.