Public Sector IT Service Desk Analyst — 3-Month Contract

Morgan Hunt UK Limited; Norwich; On-site; GBP 28,000 - 33,000; Full time

Job summary

Morgan Hunt UK Limited in Norwich is seeking an IT Service Desk Analyst on a 3 month contract to join an established public sector IT team. You will be the first point of contact for incidents and service requests, helping 3,000+ users maintain smooth operations.

Role requires strong customer service and IT support experience, with familiarity with Office 365 and Windows 10/11. NHS/public sector IT experience is a plus in a fast-paced environment.

Qualifications

• Strong customer service skills and IT support experience.
• Familiar with Microsoft Office 365.
• Experience in NHS or public-sector IT is a plus.

Responsibilities

• First point of contact for IT incidents and service requests.
• Troubleshoot technical issues and restore normal service.
• Support both clinical and corporate users while maintaining data integrity.

Skills

Customer service

IT support experience

Tools

Office 365

Windows 10/11

Job description

Morgan Hunt UK Limited in Norwich is seeking an IT Service Desk Analyst on a 3 month contract to join an established public sector IT team. You will be the first point of contact for incidents and service requests, helping 3,000+ users maintain smooth operations.

Role requires strong customer service and IT support experience, with familiarity with Office 365 and Windows 10/11. NHS/public sector IT experience is a plus in a fast-paced environment.