Public Sector Admin Apprentice — Calendar & Meetings Support

London Borough of Redbridge; Greater London; On-site; GBP 12,000 - 16,000; Full time

Job summary

London Borough of Redbridge is seeking an Apprentice Business Support Administrator to provide high-quality admin support across Children’s Services at Station Road Centre in London. This fixed-term role offers a structured learning programme leading to a Business Administrator Level 3 Apprenticeship and exposure to senior officers and partners.

You will handle calendars, correspondence, records, FOIs and enquiries, developing professional communication and confidentiality practices as you

Qualifications

• GCSE level education or equivalent.
• Administrative experience with attention to detail.
• Confident IT skills including Microsoft Office.
• Well-organised and able to prioritise work and meet deadlines.
• Strong written and verbal communication.
• Professional, courteous, and customer-focused.
• Able to work independently with initiative and discretion.

Responsibilities

• Provide comprehensive administrative support to teams within Children’s Services.
• Function as a first point of contact for service users, members of the public, Members, and visitors.
• Manage calendars, arrange meetings, book venues, and prepare papers.
• Organise and support meetings, seminars, and events, including minute-taking.
• Maintain accurate records using databases, spreadsheets, and IT systems.
• Support financial and budget monitoring processes, including orders and payments.
• Assist with FOIs, SARs, complaints, Members’, and MP enquiries, ensuring appropriate escalation.
• Produce correspondence, reports and management information as required.
• Maintain confidentiality and manage sensitive or politically sensitive information appropriately.
• Provide cover for colleagues and contribute positively to teamwork.

Skills

Administrative experience

Microsoft Office

Attention to detail

Well-organised

Communication skills

Initiative

Discretion

Education

GCSE or equivalent

Job description

London Borough of Redbridge is seeking an Apprentice Business Support Administrator to provide high-quality admin support across Children’s Services at Station Road Centre in London. This fixed-term role offers a structured learning programme leading to a Business Administrator Level 3 Apprenticeship and exposure to senior officers and partners.

You will handle calendars, correspondence, records, FOIs and enquiries, developing professional communication and confidentiality practices as you