Business Support Apprentice L3

Plymouth City Council; Plymouth; Hybrid; GBP 9,000 - 12,000; Full time

Job summary

Plymouth City Council is seeking a Business Support Apprentice to join our team in Plymouth. You will work towards a Level 3 Business Administrator apprenticeship with The Focus Training Group, combining office-based administrative tasks with direct engagement of the public.

The role offers on-the-job training with a blend of home working and office-based duties at Ballard House and other Plymouth locations. Training and support are provided throughout the apprenticeship.

Qualifications

• Keen to learn with a professional approach to work.
• Comfortable engaging with customers face-to-face.
• Eligible to work in the UK (no visa sponsorship required).

Responsibilities

• Provide administrative support to the Legal and Business Support Teams
• Maintain accurate and confidential records
• Producing note-taking documents from recordings of meetings
• Support the processing of applications and documentation
• Input and maintain information on internal systems
• Provide front-line support to customers in library settings

Skills

Customer service

Administrative tasks

Attention to detail

Education

Level 3 Business Administrator apprenticeship

Job description

Business Support Apprentice

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK

Plymouth City Council is looking for an individual to join our Business Support team as an apprentice, offering an excellent opportunity to gain practical experience while working towards a recognised Level 3 qualification.

We are looking for an individual who is keen to learn, takes a professional approach to their work, and is comfortable engaging with customers in a face-to-face setting.

If you are looking for a role where you can make a meaningful contribution to local communities, we would welcome your application.

About The Role

This role provides a varied and rewarding experience, combining office-based administrative support within Legal Services as well as direct engagement with members of the public supporting Business Support. You will contribute to the efficient running of the services by undertaking a range of administrative tasks, alongside supporting customers with queries, including Blue Badge applications.

Working as part of a supportive team, you will complete a L3 Business Administrator apprenticeship with The Focus Training Group.

Full on-the-job training will be provided, along with ongoing support throughout your apprenticeship to help you build valuable knowledge, skills, behaviours and experience.

Key Responsibilities Include

• Provide administrative support to the Legal and Business Support Teams
• Maintain accurate and confidential records
• Producing notetaking document from recordings of meetings
• Support the processing of applications and documentation
• Input and maintain information on internal systems
• Provide front-line support to customers in library settings

What We Offer

This is a challenging and rewarding role, offering the opportunity to play an integral part in delivering high quality services to our customers and internal client whilst gaining a L3 qualification with a local provider.

Over the duration of the apprenticeship, you will work 4 days on the job and be allocated protected study time one day a week.

The service operates on a flexible working basis, with a blend of home working and office based work at Ballard House and other appropriate Plymouth City Council locations.

Please note: due to the apprenticeship element of this role, this post is not suitable for job share.

The Disclosure & Barring Service Check requirement for this post is: Basic check.

Funding & Assessments

Please be aware that if you are successful in your application you will be required to sit a functional skills assessment with the apprenticeship training provider. Your current and previous qualifications will also be checked to ensure that you are eligible for course funding.

The training provider for this vacancy is The Focus Training Group. Contact number 01752 348908.

Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

As part of our commitment to promoting equality, we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

Plymouth City Council is proud to be an Age Friendly Employer. We encourage applications from talented people at every stage of their career.

For an informal discussion about the role, please contact Brian Morgan, Team Leader, on 01752 307850 or email [e-mail]

Closing Date

Sunday 01 November 2026