Public Sector Account Director: Data & Growth Leader

Product HQ; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Great compensation package

Pension, Bupa healthcare, Sharesave

25 days annual leave + 8 bank holidays

Job summary

Experian in London is seeking an experienced Account Director to manage and grow a portfolio of Public Sector customers. You will serve as the primary commercial lead, building senior stakeholder relationships and delivering value through Experian's data, analytics, and platform solutions.

You'll coordinate cross-functional teams, lead account plans, and drive retention and revenue growth in government organisations, navigating procurement frameworks and ensuring compliant, ethical governance.

Qualifications

• Extensive experience managing Public Sector customer accounts with demonstrable sales and account management experience.
• Strong understanding of Public Sector buying processes and procurement environments.
• Track record of retaining, growing and developing complex customer relationships.
• Experience engaging and influencing senior stakeholders within public sector organisations.
• Ability to coordinate multiple internal teams to deliver customer outcomes.
• Strong commercial, negotiation and account planning skills.

Responsibilities

• Own and manage a portfolio of Public Sector customers, serving as the primary commercial point of contact.
• Build trusted relationships with senior stakeholders across government organisations.
• Develop and execute account plans that deliver retention, revenue growth and long-term customer value, understanding customer priorities and transformation objectives to identify new opportunities.
• Drive organic growth through upselling and cross-selling Experian's data, analytics, identity, fraud, decisioning and platform solutions.
• Identify, qualify and develop opportunities that align to customer challenges and strategic objectives and create compelling value propositions and business cases to support customer investment decisions.
• Maintain a strong pipeline of opportunities across your account portfolio.
• Act as the central point of coordination across multiple business units.
• Bring together specialists, pre-sales consultants, product teams and subject matter experts to develop integrated customer solutions and provide a seamless and joined-up customer experience.
• Lead virtual teams to ensure customers benefit from the full breadth of Experian's capabilities.

Skills

Public Sector account management

Senior stakeholder engagement

Strategic account planning

Commercial negotiation

Account growth

Pipeline management

Cross-functional leadership

Team coordination

Business development

Job description

Experian in London is seeking an experienced Account Director to manage and grow a portfolio of Public Sector customers. You will serve as the primary commercial lead, building senior stakeholder relationships and delivering value through Experian's data, analytics, and platform solutions.

You'll coordinate cross-functional teams, lead account plans, and drive retention and revenue growth in government organisations, navigating procurement frameworks and ensuring compliant, ethical governance.