Public Safety Officer

Beth Israel Lahey Health, Inc.; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading healthcare organization as a Security Officer, where you'll play a vital role in ensuring the safety of patients, staff, and visitors. Responsibilities include conducting rounds, responding to emergencies, and maintaining communication with local emergency services. Ideal candidates will have experience in law enforcement or military, excellent customer service skills, and a commitment to community safety. Join a team dedicated to making a difference in people's lives.

Qualifications

• Minimum of 1 year experience in a related role.
• Thorough knowledge of the hospital environment.

Responsibilities

• Conduct proactive rounds to prevent and identify safety concerns.
• Respond to public safety calls and address emergency situations.
• Act as a liaison between the hospital and local emergency services.

Skills

Customer Service

Crisis De-escalation

Education

High School Diploma

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Security Officer

Job Description:

Duties/Responsibilities:

1. Conduct proactive interior and exterior rounds to prevent, deter, and identify potential criminal activity, safety concerns, and public safety hazards.
2. Respond to public safety calls for service, triage, and address emergency situations.
3. Perform various monitoring duties including patient watches, rounding, parking lot audits, and post assignments as per Post Orders.
4. Provide coverage at the Switchboard, Communication, and Dispatch Center.
5. Act as a liaison between the hospital and local emergency services.
6. Use CCTV systems to identify, report, and address public safety concerns.
7. De-escalate crisis situations through verbal techniques and, if necessary, apply physical restraints.
8. Contribute to a community and customer service-oriented safety program.
9. Maintain cleanliness and organization of posts, equipment, and vehicles; perform basic cleaning as needed.
10. Support hospital values and mission by delivering exceptional customer service to patients, visitors, and staff.
11. Per Diem Officers are required to work at least 3 shifts per month, including one weekend and one overnight or shift coverage as needed, plus one major summer and winter holiday.

This summary highlights key functions but does not include all job details.

Education/Experience Required:

1. Thorough knowledge of the hospital environment.
2. Previous law enforcement or military experience preferred.
3. Minimum of 1 year experience in a related role.
4. Ability to operate a telephone, computer, and dispatch software.
5. High school diploma or equivalent.

Registration/Certification:

1. Must obtain and maintain MA LTC within 6 months of employment.
2. Maintain MA Driver’s License.
3. Complete IAHSS Basic Security Officer training within 60 days of employment.
4. Obtain and maintain MOAB Certification within 3 months of employment; CPI or other may be used until training is available.

Physical/Environmental Requirements:

This role involves frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 10 lbs. Occasional climbing stairs, lifting over 50-100 lbs, and sitting are required. Constant use of hearing, sight, speech, smell, and touch. Frequent keyboard and phone use, with constant concentration and problem solving.

Additional Information:

As a healthcare organization, we are committed to protecting our patients, colleagues, and communities. Beth Israel Lahey Health requires all staff to be vaccinated against influenza and COVID-19 as a condition of employment.

Join Our Team

Join more than 35,000 professionals making a difference in patients' lives. Your skills and compassion are vital.

Equal Opportunity Employer/Veterans/Disabled

About Us

Beth Israel Deaconess Hospital-Plymouth is a 170-bed hospital serving over 250,000 residents, part of Beth Israel Lahey Health, providing comprehensive healthcare in Eastern Massachusetts.

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