Public Library Desk & Visa Verification Assistant (Part-Time 16h)

Reading Borough Council; Reading; Hybrid; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Generous holiday

Flexible working

Modern offices

Life Assurance

On-site nursery

Season ticket loan

Lease car scheme

Job summary

Reading Borough Council is seeking a part-time Library Assistant (16 hours per week) for Central Library in Reading. The role focuses on serving library customers, managing book stock, and supporting ICT access, with duties including DBS verification and event participation.

The post is based at Central Library with occasional work in other Reading Borough Libraries. It requires lifting, standing and teamwork to deliver public service.

Qualifications

• Experience in customer-facing roles such as libraries or public interfaces.
• Ability to assist customers with using ICT facilities and self-service machines.
• Willingness to perform active duties including shelving, lifting books and evacuation procedures.

Responsibilities

• Serve library customers at desks and issue library stock.
• Assist with visa verification service and maintain accuracy; DBS check required.
• Support ICT use and guide customers on computers, tablets and self-service machines.
• Assist with shelving and labelling, and keep books in correct order.
• Participate in events and activities to promote library services.
• Act as evacuation officer/fire warden and follow safety procedures.

Skills

Customer service

IT literacy

Teamwork

Attention to detail

Tools

DBS check

Job description

Reading Borough Council is seeking a part-time Library Assistant (16 hours per week) for Central Library in Reading. The role focuses on serving library customers, managing book stock, and supporting ICT access, with duties including DBS verification and event participation.

The post is based at Central Library with occasional work in other Reading Borough Libraries. It requires lifting, standing and teamwork to deliver public service.