Public Library Assistant — Flexible Hours & Benefits

Reading Borough Council; Reading; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

Flexible working opportunities

Life Assurance - 3x salary (LGPS)

On-site day nursery

Season Ticket Loan

Lease car salary sacrifice

Modern working environment

Job summary

Reading Borough Council's Central Library in Reading is seeking a Library Assistant to join our friendly team and deliver excellent customer service. The role involves serving library customers, assisting with the visa verification process, and handling routine clerical tasks to support public services.

This part-time position (27.61 hours/week) is based at the Central Library with potential duties at other Reading libraries.

Qualifications

• Experience in customer service is desirable.
• Ability to use ICT to learn library computer systems and assist customers with IT facilities.

Responsibilities

• Be the public face of the library service, assisting customers at desks and helping with library stock.
• Assist with visa verification service, ensuring accuracy; DBS check may be required.
• Assist with lifting and shelving, and guide customers to IT facilities and self-service machines.
• Work with teams to promote services and participate in events and activities.

Job description

Reading Borough Council's Central Library in Reading is seeking a Library Assistant to join our friendly team and deliver excellent customer service. The role involves serving library customers, assisting with the visa verification process, and handling routine clerical tasks to support public services.

This part-time position (27.61 hours/week) is based at the Central Library with potential duties at other Reading libraries.