Public-Facing Security Officer | Customer-First & Proactive

ABM UK; Welwyn Garden City; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

24/7 GP service

Mental Health support

Life Event Counseling

Cycle to work scheme

Perks at Work app

Discounts and offers

Job summary

ABM UK in Welwyn Garden City is seeking a Security Officer for The Howard Centre. You will be the public face of the security team, delivering vigilant, friendly service to visitors, tenants and staff.

The role requires a valid SIA Door Supervisor and CCTV licences, First Aid at Work, and ACT Awareness. The shift pattern is 4 on 4 off, 42 hours per week, with a pay rate of £14.29 per hour.

Qualifications

• Valid SIA Door Supervisor Licence.
• Valid SIA CCTV Licence.
• Valid First Aid at Work Certification.
• Valid ACT Awareness Certificate.

Responsibilities

• Interact with visitors/tenants delivering customer focused service at the shopping centre.
• Carry out regular patrols of the shopping centre as detailed in site instructions and stay proactive.
• Proactively assist visitors and colleagues to maintain a safe environment.
• Safeguard the site to remain safe and non-threatening for all visitors and tenants.
• Record and report incidents to control room and follow site procedures.
• Ensure timely response to security issues and incidents and keep the team informed.
• Liaise with Environmental Services to work as one team and cover shifts as needed.

Skills

SIA Door Supervisor Licence

SIA CCTV Licence

First Aid at Work Certification

ACT Awareness Certificate

Job description

ABM UK in Welwyn Garden City is seeking a Security Officer for The Howard Centre. You will be the public face of the security team, delivering vigilant, friendly service to visitors, tenants and staff.

The role requires a valid SIA Door Supervisor and CCTV licences, First Aid at Work, and ACT Awareness. The shift pattern is 4 on 4 off, 42 hours per week, with a pay rate of £14.29 per hour.