Public Areas Housekeeping Assistant

Swinton Park Hotel; Masham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% discount on food and beverages

50% discount on spa days

Access to Country Club & Spa

Job summary

Swinton Park Hotel is seeking a Public Areas Housekeeping Assistant to maintain the cleanliness and presentation of all public spaces across the luxury estate. This full-time role covers 40 hours per week over 5 days in a seven-day pattern.

You will work with a dedicated team to keep corridors, lounges, restrooms, and entrances pristine, respond promptly to spills, and support deep-cleaning programmes and events. A keen eye for detail and courteous service are essential.

Responsibilities

• Sweep, mop, vacuum, and maintain floors throughout public areas.
• Dust and polish furniture, fixtures, and surfaces.
• Clean windows, glass doors, mirrors, and other visible surfaces.
• Ensure all public areas are consistently clean, tidy, and well-presented.
• Clean and sanitise public restroom facilities.
• Replenish supplies including soap, toilet paper, and paper towels.
• Ensure restroom areas remain hygienic and fully stocked.
• Respond promptly to spills, stains, and other cleaning requirements.
• Carry out spot cleaning of carpets, upholstery, and surfaces.
• Report maintenance issues, damage, or safety concerns to the appropriate department.
• Work closely with housekeeping and other hotel teams to coordinate cleaning priorities.
• Provide friendly assistance to guests when approached for directions or information.
• Contribute to a welcoming atmosphere through professional and courteous service.
• Support deep-cleaning programmes and seasonal cleaning projects.
• Assist with the preparation and cleaning of areas for special events and functions.
• Undertake other reasonable duties as required by the Housekeeping team.

Job description

Public Areas Housekeeping Assistant

Full time - 40 hours per week working 5 days over 7

We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

Housekeeping is essential to delivering the comfort, elegance, and attention to detail expected of a luxury hotel. The team takes pride in maintaining immaculate guest rooms and public areas, working to the highest standards of cleanliness, presentation, and consistency. Operating with care, professionalism, and discretion, Housekeeping plays a vital role in creating a welcoming and memorable guest experience throughout the hotel.

Swinton Park Hotel is seeking a dedicated and reliable Public Areas Housekeeping Assistant to help maintain the exceptional standards of cleanliness and presentation that our guests expect. This role is essential in ensuring all public areas of the hotel remain clean, welcoming, safe, and beautifully presented at all times.

If you take pride in your work, have a keen eye for detail, and enjoy contributing to outstanding guest experiences, we'd love to hear from you.

Role Purpose

As a Public Areas Housekeeping Assistant, you will be responsible for maintaining the cleanliness, hygiene, and appearance of all public spaces throughout the hotel, including corridors, entrances, restrooms, lounges, and other guest areas. You will play a key role in creating a positive first impression and ensuring a comfortable environment for guests, visitors, and colleagues.

Key Responsibilities Cleaning and Presentation

• Sweep, mop, vacuum, and maintain floors throughout public areas.
• Dust and polish furniture, fixtures, and surfaces.
• Clean windows, glass doors, mirrors, and other visible surfaces.
• Ensure all public areas are consistently clean, tidy, and well-presented.

Restroom Maintenance

• Clean and sanitise public restroom facilities.
• Replenish supplies including soap, toilet paper, and paper towels.
• Ensure restroom areas remain hygienic and fully stocked throughout the day.

Spill Response and Spot Cleaning

• Respond promptly to spills, stains, and other cleaning requirements.
• Carry out spot cleaning of carpets, upholstery, and surfaces as needed.
• Help maintain a safe environment by addressing potential hazards quickly.

Reporting and Communication

• Report maintenance issues, damage, or safety concerns to the appropriate department.
• Work closely with housekeeping and other hotel teams to coordinate cleaning priorities.

Guest Interaction

• Provide friendly assistance to guests when approached for directions or information.
• Contribute to a welcoming atmosphere through professional and courteous service.

Additional Duties

• Support deep-cleaning programmes and seasonal cleaning projects.
• Assist with the preparation and cleaning of areas for special events and functions.

Undertake other reasonable duties as required by the Housekeeping team.

Package description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!