Public Area Cleaner (Casual)

RBH Hospitality Management Ltd; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Birthday leave

Enhanced maternity / parental leave

Course Sponsorship

Refer a Friend £250

Flexible working

Wagestream

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management Ltd. in London Docklands is seeking a Casual Public Area Cleaner to maintain the cleanliness and presentation of our public spaces, including lobbies, restrooms, hallways and elevators. You will ensure Facilities meet high standards in a welcoming environment.

Full training will be provided. Prior cleaning experience is a plus, and we offer a benefits package including discounted room rates, extra birthday leave, flexible working, and more as part of our people-first

Qualifications

• Prior experience in cleaning or housekeeping is a plus but not essential.
• Eye for detail and commitment to high cleanliness standards.
• Strong communication and interpersonal skills.
• Ability to work independently and stay organized.
• Physical stamina for repetitive tasks (standing, lifting, moving supplies).
• Proactive attitude towards safety and following health and safety guidelines.

Responsibilities

• Maintaining cleanliness, safety, and presentation of all public areas (lobbies, hallways, restrooms, elevators).
• Performing cleaning tasks: dusting, vacuuming, mopping, sanitizing surfaces.
• Restocking supplies in restrooms and public spaces.
• Responding to guest requests with a warm, professional attitude.
• Reporting maintenance issues to ensure a safe environment.
• Assisting in setting up for events and special occasions.

Skills

Attention to detail

Customer service

Time management

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A PUBLIC AREA CLEANER (Casual) AT

OUR HOTEL

What you'll be doing...

Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.

• Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.
• Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.
• Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.
• Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.
• Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests.

WHAT WE NEED FROM YOU

• Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.
• An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.
• Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.
• Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.
• Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.
• A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.