Public Area Cleaner

Surya Hotels; Leatherhead; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Discount on meals & stays

Free on-site parking

24/7 Employee Assistance Programme

Stream access – draw or save wages

Career development programs

Apprenticeships and training

Cycle to work scheme

Exclusive discounts

Job summary

Thatchers Hotel in Guildford is seeking a Public Area Cleaner to maintain cleanliness of guest-facing and communal areas, ensuring a welcoming environment for visitors and colleagues.

You will clean reception areas, corridors, lounges, toilets, and meeting rooms, restock supplies, report maintenance issues, and support deep cleaning. Prior cleaning experience helps, but a reliable, guest-focused attitude and ability to work weekends are key.

Qualifications

• Previous cleaning/housekeeping experience is beneficial but not essential.
• Excellent attention to detail and pride in maintaining high standards.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team.

Responsibilities

• Clean reception areas, lobbies, lounges, corridors, stairways, public toilets, and meeting rooms.
• Vacuum, sweep, mop, dust, polish, and sanitise designated areas.
• Ensure washrooms are clean, stocked, and presentable throughout the day.
• Empty waste bins and dispose of rubbish according to hotel procedures.
• Replenish cleaning supplies, toiletries, and consumables.
• Report maintenance issues and health and safety concerns promptly.
• Use and store cleaning equipment safely and correctly.
• Support deep cleaning projects when required.
• Respond professionally to guest requests.
• Collaborate with colleagues across departments to maintain high standards.

Skills

Attention to detail

Reliability

Flexibility

Teamwork

Guest-focused attitude

Tools

COSHH knowledge

Job description

Are you passionate about creating clean, welcoming environments and delivering exceptional guest experiences? We are looking for a reliable and hardworking Public Area Cleaner to join our hotel team at Thatchers Hotel, Guildford.

Thatchers Hotel is a charming Tudor-style property set in the heart of the Surrey countryside. Featuring 87 guest rooms, two meeting and function rooms, and a newly refurbished bar and restaurant.

As a Public Area Cleaner, you will be responsible for maintaining the cleanliness, presentation, and hygiene of all guest-facing and communal areas across the hotel. Your work will help create a positive first impression and ensure high standards are maintained at all times.

What you will be doing as our Public Area Cleaner:

• Cleaning and maintaining reception areas, lobbies, lounges, corridors, stairways, public toilets, and meeting rooms.
• Vacuuming, sweeping, mopping, dusting, polishing, and sanitising designated areas.
• Ensuring washrooms are clean, stocked, and presentable throughout the day.
• Emptying waste bins and disposing of rubbish in line with hotel procedures.
• Replenishing cleaning supplies, toiletries, and consumables.
• Reporting maintenance issues and health and safety concerns promptly.
• Using and storing cleaning equipment safely and correctly.
• Supporting deep cleaning projects when required.
• Responding professionally to guest requests.
• Working closely with colleagues across departments to maintain exceptional hotel standards.

What we are looking for as our Public Area Cleaner:

• Previous cleaning or housekeeping experience is beneficial but not essential.
• Excellent attention to detail and pride in maintaining high standards.
• Strong organisational and time management skills.
• Ability to work independently and as part of a team.
• Friendly, professional, and guest-focused attitude.
• Reliable, punctual, and flexible to work various shifts, including weekends and bank holidays.
• Knowledge of COSHH and cleaning chemicals is advantageous.
• Commitment to providing a clean, safe, and welcoming environment for guests and colleagues.

What we offer in return:

• Increasing annual leave entitlement, up to 33 days.
• Flexible working hours
• Up to 50% discount on meals and stays across our UK hotels
• Free on-site parking
• 24/7 Employee Assistance Programme, providing support whenever you need it!
• Stream access – draw or save your wages as you earn
• Development programmes designed to help you become a true 'Hospitality Superstar'
• Apprenticeships, training, and internal career progression opportunities
• Bike and Cycle to Work scheme
• Exclusive retail and supermarket discounts
• Auto-Enrolment Pension Scheme

As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join us!