Public Area Cleaner

WGC Ltd.; Bristol; On-site; GBP 14,206 - 20,233; Full time

Benefits offered by this job

Life Insurance

Discount Store with discounts from ASDA, O2 and more

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

A leading outsourced hotel services company in Bristol is seeking a Public Area Cleaner to maintain cleanliness in communal areas. Responsibilities include regular cleaning tasks, responding to guest inquiries, and ensuring high standards of service. The ideal candidate will have previous housekeeping experience and a commitment to personal development through training. This role offers a competitive salary and various benefits, including life insurance and a substantial training budget.

Qualifications

• Previous experience in a housekeeping environment is preferred.
• Ability to deliver a consistent level of service in a challenging environment.
• A commitment to development and progression through training and mentoring opportunities.

Responsibilities

• Keep all public areas neat, vacuumed and dusted.
• Regularly check Lobby Restrooms; ensure all surfaces are clean.
• Respond to guest requests and inquiries in the lobby.
• Spot clean all furniture and keep it in its proper place.
• Maintain all equipment and supplies and use them properly.

Skills

Housekeeping experience

Attention to detail

Customer service skills

Job description

Overview

Delta Hotels Bristol City Centre, 2 Lower Castle Street, Bristol, BS1 3AD. Rate: £12.50 | Hours: Guaranteed Hours Each Week

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Public Area Cleaner, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

WGC offers an industry leading package with opportunities for career progression, including training, mentoring and extensive experience to help you progress within the company. An annual training allowance of up to £10,000 is provided for WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits include: Fixed hours contract available, Flexible hours to suit you, Life Insurance, Free access to Doctor and Legal helpline, Counselling/Wellbeing Support Service, Discounts from 50 top retailers, and a training budget of up to £10,000 per year with unlimited career progression.

Responsibilities

• The ability to keep all public areas neat, vacuumed and dusted. Ensure mirrors, furniture, floors, elevators and doors are clean and mark-free. Remove all trash from areas.
• Regularly check Lobby Restrooms; ensure all surfaces are clean. Restock supplies including toilet paper, soap and hand towels.
• Respond to guest requests and inquiries in the lobby.
• Spot clean all furniture and keep it in its proper place.
• Clean all brass in the public areas.
• Maintain all equipment and supplies and use them properly.
• Be aware of and make full use of recycling facilities within the service areas.

Qualifications / Experience

• Previous experience in a housekeeping environment is preferred.
• Ability to deliver a consistent level of service in a challenging environment.
• A commitment to development and progression through training and mentoring opportunities.

Benefits

• Life Insurance
• Discount Store with discounts from ASDA, O2 and more
• Discounted hotels and flights
• Employee Assistance Programme
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday
• Disability Confident Employer – please request any required adjustments during application or interview

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