Public Area Attendant

NoMad Hotel; London; On-site; GBP 20,000 - 26,000; Full time

Job summary

NoMad London is seeking a Public Area Attendant to maintain high cleanliness standards in public areas. This role offers opportunities for career progression in a luxury hotel environment, highlighting effective communication and teamwork with colleagues. Benefits include a pension scheme, complimentary meals, and paid annual leave.

Benefits

Pension Scheme

Complimentary family meal and drinks during shifts

Training and progression opportunities

Paid breaks and annual leave

Good work/life balance

Paid day off for your birthday after one year of service

Qualifications

• Previous experience in a fast-paced, luxury hotel environment required.

Responsibilities

• Clean and service public areas including bar, restaurant, events area.
• Check guest toilets for cleanliness and readiness.
• Complete daily tasks as per Knowcross schedules.

Skills

Housekeeping experience

Communication

Leadership

Job description

Social network you want to login/join with:

Welcome to NoMad London

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls, and we pride ourselves on providing these opportunities. We aim to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviors guide us; and our non-negotiables drive us.

As a Public Area Attendant, you will be responsible for cleaning and servicing public areas (bar/restaurant/events area), corridors, fire exits, stairways, and service areas on assigned floors/areas to ensure they are clean, orderly, attractive, and well maintained.

The ideal candidate should have previous housekeeping experience in a fast-paced and luxury hotel environment.

Expectations:

• Maintain a consistently professional demeanor.
• Represent NoMad London positively in all interactions with internal and external stakeholders.
• Adhere to company policies and procedures, including Health & Safety policies, HR guidelines, and compliance trainings.
• Manage workload and responsibilities efficiently.
• Communicate effectively within the team, across departments, and with management.
• Exhibit leadership skills to guide and inspire the team.
• Champion company values and foster a positive, collaborative environment.

Main Duties & Responsibilities:

The main responsibilities include, but are not limited to:

• Prioritize guest-facing areas and urgent tasks, maintaining high standards in visible areas while managing time for secondary tasks.
• Communicate clearly with team and other departments for smooth coordination and timely updates.
• Regularly check guest toilets for cleanliness and readiness.
• Ensure high-quality cleaning in Front of House and Back of House areas.
• Complete daily tasks as per Knowcross schedules.
• Update and acknowledge duties in the Knowcross system.
• Keep work areas clean and equipment in good condition.
• Maintain stocked service areas.
• Report issues promptly to management.
• Perform deep cleaning as instructed.
• Handle guest laundry and dry cleaning in absence of valet, verifying services and inspecting items.
• Follow H&S and Standard Operating Procedures.
• Perform additional tasks as required.

What We Offer:

• Pension Scheme
• Complimentary family meal and drinks during shifts
• Training and progression opportunities
• Paid breaks and annual leave
• Good work/life balance
• Paid day off for your birthday after one year of service