Public Area Attendant

Accor Hotels; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Accor Hotels is seeking a Public Area Attendant for the new SLS The Red Sea property. The role involves maintaining cleanliness in public areas, performing varied cleaning duties, and delivering exceptional service to guests. Ideal candidates will have previous experience and a focus on quality and detail.

Qualifications

• Previous experience in a similar capacity required.
• Good reading and oral proficiency in English language.

Responsibilities

• Maintain cleanliness standards for public areas including lobbies and restaurants.
• Re-stock and maintain housekeeping inventory levels.
• Provide friendly and professional service to guests.

Skills

Good communication

Customer contact skills

Attention to detail

Multi-tasking

Education

Secondary / High school education

Job description

Company Description

We are looking for a Public Area Attendantto join the pre-opening ofSLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.SLS The Red Seais planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Description

About the Role!

Joining the heart & soul of our Hotel team, our Housekeeping Department carries out allocated general cleaning duties, aiming and achieving high standards of cleanliness and presentation for the rooms and public areas of the Hotel. As well as making sure our rooms and public spaces are sparkling clean and comfortable, we also provide efficient, friendly and professional service in all our interactions to make our guests feel welcome and cared for.

Your duties as aHousekeeping - Public Area Attendantincludes:

• Maintaining the cleanliness standards for the hotel's public areas including lobbies, restaurants, bathrooms, hallways, offices, function areas and other common areas.
• Thoroughly clean all sections of the public areas, such asbathrooms, vacuuming, mopping, sanitizing, polishing,tidying and wiping down surfaces, all to ensure an exceptional first impression.
• Re-stocking and maintaining housekeeping inventory levels including linen, cleaning supplies, tea, coffee, chemicals, bins etc.
• Providing friendly, approachable and professional relationships with our guests.
• Report maintenance issues promptly, showing your dedication to a flawless experience.

Qualifications

• Secondary / High school education
• Previous experience in a similar capacity
• Good reading and oral proficiency in English language.

Additional Information

• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

We are an inclusive company and our ambition is to attract, recruit and promote talent.