Public Access Assistant - Local Authority

Spinwell Global Limited; Winchester; On-site; GBP 16,000 - 21,000; Part time

Job summary

Spinwell Ltd. is recruiting a Public Access Assistant for a public sector role in Winchester.

You will assist the Public Access function and Information Management helpdesk by responding to requests for information and advice, while handling sensitive information with integrity. This part-time position covers 18.5 hours Monday to Wednesday, with a pay rate of £19.42 per hour, and runs until 31 March 2027.

Qualifications

• Good customer service skills with attention to detail and deadlines.
• Highly effective communication skills.
• IT literate with experience in MS Applications; proven ability to manipulate data from a variety of sources and databases and willing to learn new technology, databases and systems.
• Maintain a high degree of integrity and trust when dealing with sensitive and classified information.
• Good standard of education with excellent literacy and numeric skills.

Responsibilities

• Assist the Public Access function and Information Management helpdesk by responding to requests for information and advice.

Skills

Customer service

Communication skills

Data handling

IT literacy (MS Applications)

Integrity and discretion

Attention to deadlines

Education

Good standard of education

Literacy and numeric skills

Tools

MS Applications

Job description

Role: Public Access Assistant REF 378160
Contract Length: Until 31/03/27 (Part Time - 18.5 hrs covered Monday to Wednesday)
Location: Winchester
IR35: Inside
Pay Rate to Intermediary: £19.42 per hour
Security Clearance: BPSS

Spinwell is recruiting for a Public Access Assistant for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE PUBLIC ACCESS ASSISTANT

Assisting the Public Access function and specifically the Information Management helpdesk by responding appropriately to requests for information and advice.

SKILLS/EXPERIENCES OF THE PUBLIC ACCESS ASSISTANT

• Good customer service skills, with attention to detail and deadlines.
• Highly effective communication skills.
• IT literate with experience in MS Applications; proven ability to manipulate data from a variety of sources and databases and willing to learn new technology, databases and systems.
• Maintain a high degree of integrity and trust when dealing with sensitive and classified information.
• Good standard of education with excellent literacy and numeric skills.

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us