Pub Team Leader: Service Excellence & Shift Mastery

Greene King; Gosport; Vor Ort; GBP 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Pension contribution

33% discount on brands

Employee assistance program

50% discount at Greene King Inns

Referral bonuses up to £1,500

Wagestream access

Retail discounts

Zusammenfassung

A popular pub chain is seeking a dedicated Team Leader in Gosport to oversee daily operations while ensuring exceptional service and customer satisfaction. The role involves leading the team, managing shift activities, and maintaining safety and cleanliness standards in the bar area. Candidates should have a keen eye for detail and a positive attitude. This position offers competitive compensation and various employee benefits, including training opportunities and discounts on food and drink.

Qualifikationen

• Experience in leading teams in a busy environment.
• Ability to resolve issues in absence of management.
• Knowledge of legal and safety regulations for bar operations.

Aufgaben

• Lead the team to ensure smooth shift operations.
• Provide customers with a memorable experience.
• Manage the bar area to maintain high standards.

Kenntnisse

Great eye for detail

Ability to think on feet

Positive can-do attitude

Team player

Jobbeschreibung

• Dept. L4/House: White Hart (Gosport) - 08028

Company Description

Cornerstone pubs sit at the heart of their neighbourhoods, and it's our people who make them special. Our teams create welcoming experiences, build lasting relationships with locals, and bring communities together through great hospitality. No two pubs are the same, but what unites our teams is a passion for making everyone feel welcome, delivering memorable moments, and serving great quality on every visit.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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