Pub Team Leader – Run Seamless Shifts & Service

Greene King; England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension contribution

Discounts on our brands

Employee assistance program

Wagestream access

Retail discounts

Competitive salary

Job summary

Greene King is seeking a Team Leader for Hinderton Arms (Neston) to lead by example during busy shifts, ensure the team has what it needs, and keep customers happy with top service.

You’ll deputise for management, coordinate staff, maintain safety and legal standards, and help create a warm, welcoming atmosphere across the pub.

Qualifications

• Lead a team to deliver high standards and customer satisfaction.
• Deputise for management and resolve issues during absence.
• Coordinate busy shifts and maintain safety, legality and cleanliness.

Responsibilities

• Provide heartfelt, memorable guest experiences.
• Ensure bar area is safe, clean, and compliant.
• Manage staff deployment during peak times.
• Model great service and a warm welcome to customers.

Skills

Team leadership

Customer service

Attention to detail

Adaptability

Communication

Job description

• Dept. L4/House: Hinderton Arms (Neston) - 06200

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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