Pub Team Leader: Elevate Guest Experience & Revenue

Robinsons Brewery; Northwich; Remote; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary plus tips

Discounts on food and drink

50% off food during shifts

Retail discounts for staff

28 days paid annual leave

NEST pension scheme

Ongoing training and career growth

Fully funded apprenticeships

Wellbeing and mental health support

Healthcare plan for dental, optical, &

Stability & opportunities in a family‑

Uniform provided

Job summary

Robinsons Brewery is seeking an Assistant Manager to lead a pub team, ensure outstanding guest experiences and support day-to-day operations. You will drive service standards, coach staff, and balance sales with labour and stock in a fast-paced environment.

Experience coordinating events, functions and letting rooms would be advantageous as you help maximise revenue opportunities and guest satisfaction within one of Robinsons’ pubs.

Qualifications

• Experience in leading hospitality teams.

Responsibilities

• Deliver excellent guest experiences and drive positive reviews.
• Lead, coach, and develop your team to improve engagement and performance.
• Drive sales and revenue through upselling and product knowledge.
• Manage labour and stock to balance service quality with costs.
• Run smooth, high-performing shifts with speed and accuracy.
• Plan, promote and deliver events, functions and bookings to a high standard.

Job description

Robinsons Brewery is seeking an Assistant Manager to lead a pub team, ensure outstanding guest experiences and support day-to-day operations. You will drive service standards, coach staff, and balance sales with labour and stock in a fast-paced environment.

Experience coordinating events, functions and letting rooms would be advantageous as you help maximise revenue opportunities and guest satisfaction within one of Robinsons’ pubs.