Assistant Manager - live out

Robinsons Brewery; Northwich; Remote; GBP 23,000 - 30,000; Full time

Benefits offered by this job

25% food discount

50% shift discount on food

Retailer discounts

28 days annual leave

Pension scheme

Training and development

Apprenticeships available

Wellbeing support

Healthcare plan

Uniform provided

Job summary

Robinsons Brewery is seeking an Assistant Manager to lead a pub team and deliver outstanding guest experiences. You will drive service standards, coach staff, and ensure smooth shifts.

You’ll help manage sales, labour, and stock, while owning decisions in the GM's absence and promoting a welcoming atmosphere that encourages return visits.

Qualifications

• Experience leading pub teams and delivering exceptional guest experiences.
• Strong stake in staff development, service standards and cost control.
• Ability to drive sales through upselling and maintain stock and labour efficiency.

Responsibilities

• Deliver great guest experiences that drive feedback, repeat visits and reviews.
• Lead, coach and develop the team to improve engagement and performance.
• Drive sales and revenue through upselling and knowledge of products.
• Manage labour to balance service quality with cost targets.
• Run smooth shifts with focus on speed, quality and consistency.
• Plan, promote and deliver events, functions and private bookings to high standards.
• Maximise occupancy and revenue from letting rooms with presentation and guest satisfaction.
• Maintain stock control, food safety and GP margins.
• Act in GM's absence to support team and business performance.

Skills

Leadership

Coaching

Customer service

Upselling

Labour management

Stock control

Job description

Assistant Manager

At Robinsons, we run great pubs and create great experiences. From perfectly poured pints to memorable meals and warm welcomes, everything we do is about bringing people together.

We’re looking for a passionate Assistant Manager to help lead our team, deliver exceptional guest experiences, and support the day-to-day running of one of our fantastic pubs.

If you’re ready to take the next step in your hospitality career and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

Experience in coordinating events, functions and letting rooms would be advantageous, as you'll play an important role in maximising revenue opportunities and delivering exceptional experiences for both guests and residents.

About the role

As Assistant Manager, you’ll be at the heart of the pub, leading from the front to deliver outstanding guest experiences and ensuring every shift runs smoothly. You’ll set the standard on service, support your team to perform at their best, and create an environment where guests feel welcomed and want to return.

Alongside this, you’ll play a key role in driving the business forward, supporting sales, managing labour and stock effectively while maintaining high operational standards. With the confidence to take ownership in the GM’s absence, you’ll balance people, performance, and results in a fast-paced, rewarding environment.

What you’ll be responsible for

• Delivering great guest experiences that drive strong feedback scores, repeat visits, and positive reviews
• Leading, coaching, and developing your team to improve engagement, retention, and overall performance
• Driving sales and revenue through upselling, product knowledge, and delivering against weekly targets
• Managing labour effectively to balance great service with achieving labour cost targets
• Running smooth, high-performing shifts with a focus on speed, quality, and consistency
• Supporting the planning, promotion and delivery of events, functions and private bookings, ensuring every occasion is executed to a high standard and creates memorable guest experiences.
• Maximising occupancy and revenue opportunities within the letting rooms business, ensuring high standards of presentation, guest satisfaction and commercial performance.
• Maintaining operational standards including food safety, compliance, stock control, and protecting GP margins
• Taking ownership in the absence of the GM, making confident decisions to support both the team and business performance

What’syou’llenjoy inreturn?

• Competitive salary plus tips.?
• 25% discount on food, drink and accommodation across Robinsons managed pubs, inns and guest rooms.?
• 50% off food during shifts.?
• Team rewards with discounts at over 800 retailers.?
• 28 days paid annual leave.?
• NEST pension scheme.?
• Ongoing training and career development opportunities.?
• Fully funded apprenticeships available.?
• Wellbeing and mental health support.?
• Healthcare cash plan for dental, optical and everyday healthcare costs.?
• Stability and opportunities within a family-run business that’s been thriving for over 185 years.?
• Uniform provided.?

Join the Robinsons family

This is a hands‑on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best.