Pub Supervisor: Lead, Motivate & Delight Guests

Marston's PLC; Hunsworth; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

30% off at all pubs/restaurants/hotels

Reliable hours contract

£4.50 meal deal on shift

Flexible/part-time hours

Marston’s Cheers Reward & Recognition

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice and support

Apprenticeship programmes

Job summary

Marston’s PLC is seeking a motivated Supervisor to lead a busy pub team on-site in the United Kingdom. You will help deliver memorable guest experiences, manage opening/closing duties, cash handling, and stock, and work with the management team to run the business efficiently and profitably.

The role offers opportunities to progress within the internal pathway, with a supportive, people-first culture and a range of staff benefits. Personality and customer service excellence are valued highly.

Qualifications

• Previous experience in a Supervisor or Team Leader role
• Ability to lead and motivate a team
• Strong customer service mindset
• Ability to prioritise tasks and think on your feet
• Responsible for smooth shifts when senior staff are away
• Work with pub management to run the business efficiently

Responsibilities

• Lead and support the pub team to deliver great guest experiences
• Open and close shifts, manage cash and stock
• Ensure high standards of customer service and operations
• Act as a role model for the team and handle on-the-spot decisions
• Support management with day-to-day running of the pub

Job description

Marston’s PLC is seeking a motivated Supervisor to lead a busy pub team on-site in the United Kingdom. You will help deliver memorable guest experiences, manage opening/closing duties, cash handling, and stock, and work with the management team to run the business efficiently and profitably.

The role offers opportunities to progress within the internal pathway, with a supportive, people-first culture and a range of staff benefits. Personality and customer service excellence are valued highly.