Pub Operations Lead - Guest Experience & Team Growth

Greeneking; Filton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension

Career development

Staff discounts

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Wagestream access

Refer a friend bonus

Job summary

Greene King is seeking an Assistant Manager to lead a busy pub team and help deliver memorable guest experiences. You will support the General Manager, train and develop staff, and champion brand standards while ensuring safety and allergen controls are observed.

Join a supportive management team with opportunities for apprenticeship-style training, staff discounts, and competitive rewards. This role is onsite, with a focus on delivering excellence during peak shifts across our well-known brands.

Qualifications

• Demonstrates passion for delivering outstanding guest experiences.
• Excellent communication and leadership skills to maximise team performance.
• Able to think quickly and adapt during busy shifts.
• Attention to detail and commitment to high standards.

Responsibilities

• Support the General Manager in daily operations and cover in their absence.
• Lead the team to deliver exceptional customer experiences and uphold brand standards.
• Model best practice and support training and development across the team.
• Ensure customer and team safety and maintain allergen controls.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Greene King is seeking an Assistant Manager to lead a busy pub team and help deliver memorable guest experiences. You will support the General Manager, train and develop staff, and champion brand standards while ensuring safety and allergen controls are observed.

Join a supportive management team with opportunities for apprenticeship-style training, staff discounts, and competitive rewards. This role is onsite, with a focus on delivering excellence during peak shifts across our well-known brands.