Pub & Grill Team Leader

TN United Kingdom; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an exciting and vibrant environment as a Pub and Grill Team Leader. In this dynamic role, you will support the management team while motivating your colleagues to provide exceptional service. Your leadership will create memorable experiences for guests, ensuring that every visit is enjoyable. Be part of a company that values personality and individuality, and offers a supportive work culture with numerous development opportunities. If you’re passionate about hospitality and ready to lead from the front, this is the perfect opportunity for you!

Benefits

Complimentary leisure club membership

Employee discounts on overnight stays

50% discount on Food and Drink

Access to gamified training platform

Discounts on High Street Brands

Well-being and healthcare benefits

Financial wellbeing support

Employee Assistance Programme

Monthly team events

Birthday day off

Qualifications

• Strong leadership skills to motivate and guide the team.
• Exceptional customer service focus to enhance guest experiences.

Responsibilities

• Support the Pub and Grill Manager in daily operations.
• Lead the team to deliver outstanding service during shifts.

Skills

Team Leadership

Customer Service

Hospitality Management

Job description

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Pub and Grill Team Leader

About the Role

Our Pub and Grills are at the heart of the action, buzzing with energy and serving delicious food and drinks with a team full of personality. This fun yet demanding role allows you to own, work, and love every minute. You will support the Pub and Grill Manager in running breakfast and daytime/evening shifts, motivate the team to deliver outstanding service, and ensure both team and customers are enjoying their experience. You will lead from the front and be a role model for the P&G Team.

About Village Hotel Club

We embrace personality, individualism, and fun, creating lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels across the UK, we rely on you to deliver service that sets us apart from the competition.

Benefits

• Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
• Employee discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
• Access to an exciting gamified training platform.
• Discounts and cashback offers on many High Street Brands.
• Well-being and healthcare benefits.
• Financial wellbeing support via Salary Finance.
• Employee Assistance Programme.
• A supportive and inclusive work environment with development opportunities.
• Monthly team events and BIG People days.
• Reward and recognition schemes.
• Monthly well-being programmes to support mental health.
• Anniversary rewards for service milestones.
• Birthday day off.
• Electric car salary sacrifice scheme.

*Terms and conditions apply based on your contract.

What We Need From You

• Take ownership of your responsibilities.
• Focus on detail while keeping the customer at the heart of everything.
• Motivate and lead the P&G Team throughout service.
• Lead by example and be an advocate of the brand.
• Be passionate about developing and nurturing your team.
• Have a genuine passion for creating memories and delivering exceptional hospitality.

Come and be part of something new and special—Work, Grow & Play the Village Way!