Night Team Leader

TN United Kingdom; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant hotel as a Night Team Leader, where you will ensure exceptional service and support a dynamic team. Embrace a lively work environment with opportunities for personal and professional growth, while enjoying a range of benefits including discounts and wellness programs.

Benefits

Complimentary leisure club membership

Discount on overnight stays

Discount on food and drink

Training and development opportunities

Well-being and healthcare benefits

Flexible working opportunities

Regular team events

Monthly well-being programmes

Anniversary rewards

Qualifications

• Strong customer service skills.
• Ability to lead and motivate the team.
• Ability to deliver brand standards.

Responsibilities

• Ensure exceptional service throughout the night.
• Support all hotel departments as needed.
• Forge and maintain strong relationships with all departments.

Skills

Customer service

Team leadership

Problem-solving

Job description

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Night Team Leader

Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill, and a buzzing health club, we are on the go 24/7. As our Night Team Leader, you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Working alongside the Night Manager, you will need to think on your feet, proactively solve problems, and be versatile, supporting all hotel departments.

Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise, contrasting with stuffy hotels built around formality. With 33 hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that distinguishes us from the competition.

Join us and enjoy benefits such as:

• Complimentary full leisure club membership for you and a family member or friend worth £1200
• Discount on all overnight stays at Village Hotels
• Up to 40% discount on food and drink at any Village Hotel
• Excellent training and development opportunities
• Discounts and cashback offers on many high street brands
• A range of well-being and healthcare benefits
• Financial wellbeing support - Salary Finance
• Employee Assistance Programme
• Flexible and home working opportunities
• A fun, supportive, and inclusive work environment with development opportunities
• Regular team events and incentives
• Monthly well-being programmes to support mental health
• Anniversary rewards for every year of service

What we need from you:

• Strong customer service skills
• Ability to put our customers at ease
• Lead and motivate your team, ensuring they are skilled and engaged
• Ability to deliver brand standards
• Forge and maintain strong relationships with all departments

Please note: All offers are subject to successful DBS checks for this role.

Come and be part of something new and special — Work, Grow, & Play the Village Way!