Pub & Grill Host (Flexible F&B) – Guest-Driven Experience

Village Hotels; Maidstone; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

Support

Job summary

Village Hotels is seeking a Pub and Grill Team Member to be the engine of the shift, delivering a warm, guest‑focused experience in our Pub and Grill while flexing across other Food and Beverage areas as needed.

You’ll read guests, keep standards high, handle quick service, upsell where appropriate, and contribute to a lively, welcoming atmosphere. Bring personality, energy, and a team mindset; we offer training and growth within the Village family.

Qualifications

• We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition.

Responsibilities

• The Flexible Service: Delivering a brilliant experience primarily in the Pub and Grill, but confidently floating across other Food and Beverage departments to support your colleagues when the hotel gets busy.
• The Atmosphere & Standards: Taking huge pride in your bar. You know that prepping your section, understanding the drinks and food menus inside out, and maintaining flawless hygiene standards are the foundations of a smooth shift.
• The Commercial Drive: Treating every interaction as a chance to add value. You resolve issues swiftly on the spot and naturally suggest that extra side dish or premium drink, boosting both our guest satisfaction scores and the overall profitability of the hotel.

Job description

Village Hotels is seeking a Pub and Grill Team Member to be the engine of the shift, delivering a warm, guest‑focused experience in our Pub and Grill while flexing across other Food and Beverage areas as needed.

You’ll read guests, keep standards high, handle quick service, upsell where appropriate, and contribute to a lively, welcoming atmosphere. Bring personality, energy, and a team mindset; we offer training and growth within the Village family.