Pub Assistant Manager — Lead Teams & Create Great Experiences

Greene King; Birmingham; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension contribution

33% staff discount across Greene King

25% discount for loved ones at Greene 

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking an Assistant Manager to join our pub management team in Birmingham. You will support the General Manager, lead a team, and deliver exceptional customer experiences from open to close.

You’ll train staff, role model brand standards, and ensure safety and service quality during busy shifts. A passion for hospitality and strong English communication are essential for success in this hands-on role.

Qualifications

• Excellent communication and leadership abilities.
• Proven experience in delivering great customer experiences.
• Ability to adapt to a busy shift and manage teams.
• Strong English speaking and writing to perform duties safely.
• Attention to detail and adherence to brand standards.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead the team to deliver memorable customer experiences.
• Train and develop team members.
• Uphold brand standards and safety at all times.

Skills

Communication skills

Leadership

Customer service focus

Adaptability

Attention to detail

Job description

Greene King is seeking an Assistant Manager to join our pub management team in Birmingham. You will support the General Manager, lead a team, and deliver exceptional customer experiences from open to close.

You’ll train staff, role model brand standards, and ensure safety and service quality during busy shifts. A passion for hospitality and strong English communication are essential for success in this hands-on role.