Pub Assistant Manager: Lead Guest Experience & Team Growth

Greene King; Telford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career progression

33% brand discount for you

33% discount for loved ones

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Inns/hotels discounts 50%

Refer a friend bonus up to £1500

Wagestream access

Retail discounts

Job summary

Greene King is seeking an Assistant Manager to help drive the busy pub’s daily operations and guest experiences. You’ll lead by example, support the General Manager, and bring the brand to life through team leadership and service excellence.

You’ll need strong English communication, a passion for customer care, and the ability to train and motivate colleagues during peak times. Join a community-focused team with career progression opportunities.

Qualifications

• Passionate about delivering great experiences for customers.
• Excellent people management and communication skills.
• Ability to lead by example and train the team.
• Think on your feet and uphold high standards during busy shifts.

Responsibilities

• Support the General Manager in day-to-day running and cover in their absence.
• Lead the team to deliver amazing customer experiences.
• Act as a role model and support training and development.
• Uphold brand standards and ensure customer and team safety.

Skills

People skills

Leadership

Communication

Customer service

Attention to detail

Adaptability

English proficiency

Job description

Greene King is seeking an Assistant Manager to help drive the busy pub’s daily operations and guest experiences. You’ll lead by example, support the General Manager, and bring the brand to life through team leadership and service excellence.

You’ll need strong English communication, a passion for customer care, and the ability to train and motivate colleagues during peak times. Join a community-focused team with career progression opportunities.