Pub Assistant Manager: Lead Team, Elevate Guest Experience

greene king; Cheltenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension contribution

Discount on brands 33%

Employee assistance program

Family-friendly maternity/paternity

Job summary

Greene King is seeking an Assistant Manager to be at the heart of the pub management team, ensuring smooth operations and great experiences for customers and staff. You will lead by example, train and develop the team, and uphold our brand standards while keeping safety a priority.

You’ll work with a passionate team in a busy pub, delivering outstanding service and activities that make guests feel welcome and valued. A strong focus on communication and adaptability is essential for success.

Qualifications

• Passion for delivering great customer experiences
• Strong leadership and team management abilities
• Excellent communication and training skills
• Ability to think on your feet during busy shifts
• Uphold brand standards and safety at all times

Responsibilities

• Support the General Manager in daily operations and lead in their absence
• Bring Greene King to life by delivering memorable customer experiences
• Act as a role model for the team and support training and development
• Champion brand standards and ensure customer and team safety at all times

Skills

People skills

Communication

Leadership

Training & developing

Attention to detail

Job description

Greene King is seeking an Assistant Manager to be at the heart of the pub management team, ensuring smooth operations and great experiences for customers and staff. You will lead by example, train and develop the team, and uphold our brand standards while keeping safety a priority.

You’ll work with a passionate team in a busy pub, delivering outstanding service and activities that make guests feel welcome and valued. A strong focus on communication and adaptability is essential for success.