Pub Assistant Manager — Lead Teams & Customer Experience

Greene King; Rickmansworth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression

Employee discounts

Employee assistance

Family-friendly policies

Refer a friend

Wagestream access

Retail discounts

Job summary

Greene King is seeking an Assistant Manager to join our pubs’ management team. You will help ensure smooth operations, lead by example, and deliver exceptional customer experiences.

You will support with training and development, uphold brand standards, and ensure safety for customers and staff on busy shifts. This role focuses on delivering great hospitality and team leadership within our Greene King brand pubs.

Qualifications

• Support the General Manager in day-to-day operations.
• Lead the team to deliver amazing customer experiences.
• Train and mentor staff.
• Uphold brand standards and safety of customers and team.

Responsibilities

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Lead the team to deliver amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

Skills

Customer experience

Leadership

Communication

Training & development

Brand standards

Job description

Greene King is seeking an Assistant Manager to join our pubs’ management team. You will help ensure smooth operations, lead by example, and deliver exceptional customer experiences.

You will support with training and development, uphold brand standards, and ensure safety for customers and staff on busy shifts. This role focuses on delivering great hospitality and team leadership within our Greene King brand pubs.