Pub Assistant Manager: Lead Team & Deliver Experiences

Urban - BRA_209; Birmingham; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Career development

Brand discounts

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King is seeking an Assistant Manager for a busy pub in Birmingham. You will join the heart of the management team, leading by example to ensure customers and teams have a great time from the moment they walk in the door.

You’ll drive great experiences by guiding the team, modelling strong leadership, and maintaining brand standards throughout each shift. A focus on training, safety, and delivering exceptional service is essential.

Qualifications

• Leadership and people-management experience within a hospitality setting.
• Strong communication and interpersonal skills to lead teams and engage customers.
• Proven ability to motivate staff and deliver high levels of service.
• Attention to detail and commitment to brand standards.

Responsibilities

• Support the General Manager in day-to-day operations and lead the team in their absence.
• Deliver amazing customer experiences by bringing the brand to life.
• Lead training and development for team members to maintain standards.
• Uphold brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

Customer service

Team motivation

English proficiency

Job description

Greene King is seeking an Assistant Manager for a busy pub in Birmingham. You will join the heart of the management team, leading by example to ensure customers and teams have a great time from the moment they walk in the door.

You’ll drive great experiences by guiding the team, modelling strong leadership, and maintaining brand standards throughout each shift. A focus on training, safety, and delivering exceptional service is essential.