PSV Coach Operations Manager

Harrow Minibus & Coach Hire Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Career progression opportunities

Supportive management team

Company mobile phone and laptop

Company Vehicle

On-site parking

Job summary

Harrow Minibus & Coach Hire Ltd in Wembley, London, seeks a PSV Coach Operations Manager to lead daily operations for our coach fleet, ensuring safe, compliant, and efficient services.

You will plan schedules, manage drivers and staff, monitor performance, and collaborate with maintenance to maximise fleet utilisation while meeting regulatory requirements. This is a full-time role with a competitive salary and clear progression opportunities.

Qualifications

• Previous experience in coach, bus, or PSV transport operations management.
• Strong understanding of UK PSV regulations and compliance requirements.
• Excellent organisational and planning skills.
• Experience managing drivers and transport staff.
• Ability to work under pressure and solve operational issues effectively.
• Strong communication and leadership skills.
• Proficiency in Microsoft Office and transport scheduling systems.

Responsibilities

• Manage the daily operation of the coach fleet and transport services.
• Plan and coordinate vehicle and driver schedules.
• Ensure compliance with Operator Licence requirements, DVSA regulations, and driver hours legislation.
• Monitor vehicle availability and fleet utilisation.
• Recruit, train, and manage drivers and operational staff.
• Handle customer enquiries and operational issues.
• Maintain accurate operational records and compliance documentation.
• Liaise with workshop and maintenance providers regarding inspections, servicing, and repairs.
• Investigate incidents and implement corrective actions.
• Produce operational reports and performance metrics.
• Support business growth and continuous improvement initiatives.

Skills

Operations management

Leadership

Regulatory compliance

DVSA knowledge

Driver management

Education

Transport Manager CPC

Tools

Microsoft Office

Transport scheduling systems

Job description

PSV Coach Operations Manager

Location: Wembley, London

Job Type: Full-time, Permanent

Salary: £40,000 - £60,000 per year (depending on experience)

About Us

We are a growing coach and transport operator based in Wembley, providing private hire, corporate, school, and contract transport services. We are looking for an experienced and motivated PSV Coach Operations Manager to lead our daily operations and help drive the business forward.

The Role

As PSV Coach Operations Manager, you will be responsible for overseeing the day-to-day operation of our coach fleet, ensuring services run safely, efficiently, and in full compliance with industry regulations.

You will work closely with drivers, maintenance providers, customers, and senior management to maintain high service standards while maximising fleet utilisation and operational performance.

Key Responsibilities

• Manage the daily operation of the coach fleet and transport services.
• Plan and coordinate vehicle and driver schedules.
• Ensure compliance with Operator Licence requirements, DVSA regulations, and driver hours legislation.
• Monitor vehicle availability and fleet utilisation.
• Recruit, train, and manage drivers and operational staff.
• Handle customer enquiries and operational issues.
• Maintain accurate operational records and compliance documentation.
• Liaise with workshop and maintenance providers regarding inspections, servicing, and repairs.
• Investigate incidents and implement corrective actions.
• Produce operational reports and performance metrics.
• Support business growth and continuous improvement initiatives.

Essential Requirements

• Previous experience in coach, bus, or PSV transport operations management.
• Strong understanding of UK PSV regulations and compliance requirements.
• Excellent organisational and planning skills.
• Experience managing drivers and transport staff.
• Ability to work under pressure and solve operational issues effectively.
• Strong communication and leadership skills.
• Proficiency in Microsoft Office and transport scheduling systems.

Desirable Qualifications

• Transport Manager CPC (National or International).
• Experience managing fleets of 20+ vehicles.
• Knowledge of private hire, corporate, school, and contract transport operations.
• Experience with fleet management and telematics systems.

Benefits

• Competitive salary.
• Company pension.
• Career progression opportunities.
• Supportive management team.
• Company mobile phone and laptop.
• Company Vehicle.
• On-site parking.

We welcome applications from experienced Transport Managers, Coach Operations Managers, Bus Operations Managers, Depot Managers, and Senior Transport Supervisors looking for their next opportunity