PRS Officer

Vivid Resourcing Ltd; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

Vivid Resourcing Ltd is seeking a PRS Officer in London on a 12-month contract. The role focuses on Private Rented Sector housing management, tenancy and property oversight, and ensuring high-quality customer service.

You will manage a caseload, liaise with tenants, landlords, and contractors, and support compliance and record-keeping. We are looking for prior PRS or housing management experience, strong communication skills, and an organised, customer-focused approach.

Qualifications

• Previous PRS/housing management experience.
• Good understanding of tenancy management and housing legislation is beneficial.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage a portfolio of properties and tenancies within the Private Rented Sector.
• Liaise with tenants, landlords, contractors and other stakeholders.
• Support the delivery of effective tenancy and property management services.
• Monitor property standards, compliance and tenancy conditions.
• Manage and resolve tenancy-related issues and queries.
• Coordinate repairs and maintenance where required.
• Maintain accurate records and ensure systems are kept up to date.
• Support the organisation in delivering a high-quality service to customers.
• Work collaboratively with internal and external stakeholders to resolve issues and maintain relationships.

Skills

PRS experience

Housing management

Tenancy management

Communication skills

Organisational skills

Job description

PRS Officer

Location: London

Contract: 12 Months

Salary: Competitive, depending on experience

We are currently seeking an experienced PRS Officer to join an organisation on a 12-month contract.

This is an excellent opportunity for a housing professional with experience within the Private Rented Sector to take on a varied role, supporting the effective management and delivery of housing services.

Key Responsibilities

• Manage a portfolio of properties and tenancies within the Private Rented Sector.
• Liaise with tenants, landlords, contractors and other stakeholders.
• Support the delivery of effective tenancy and property management services.
• Monitor property standards, compliance and tenancy conditions.
• Manage and resolve tenancy-related issues and queries.
• Coordinate repairs and maintenance where required.
• Maintain accurate records and ensure relevant systems are kept up to date.
• Support the organisation in delivering a high-quality service to customers.
• Work collaboratively with internal and external stakeholders to resolve issues and maintain effective relationships.

About You

• Previous experience within PRS, housing management or a related housing environment.
• A good understanding of tenancy management and housing legislation.
• Strong communication and interpersonal skills.
• The ability to manage a varied caseload and prioritise effectively.
• Excellent organisational and administrative skills.
• The confidence to work independently and make appropriate decisions.
• A customer-focused approach with the ability to deal effectively with challenging situations.

The Opportunity

This is a 12-month opportunity offering competitive pay and the chance to join an established organisation in a varied PRS role.

If you have relevant housing or PRS experience and are available for your next opportunity, we'd be keen to hear from you