PRS Lettings Associate | London Build-to-Rent

Deverell Smith Recruitment Ltd; Ilford; On-site; GBP 29,000 - 35,000; Full time

Job summary

DeverellSmith Recruitment Ltd is assisting an established international residential rental operator to recruit a Lettings Administrator for its London portfolio. The role covers multiple PRS buildings, supporting on-site teams with lettings and resident services, and driving direct lets and occupancy.

You will conduct viewings, manage listings, handle applications, and assist with move-ins/out, deposits and reporting, while ensuring strong customer service and operational efficiency across zones

Qualifications

• Minimum two years in property lettings or a related environment.
• Strong sales and customer service skills.
• Excellent administration and organisation.
• Proficient with Microsoft Office and property management systems.
• Willing to work across Zones 1-2 and on weekends/holidays.

Responsibilities

• Conduct viewings and guide residents through the rental journey.
• Manage listings on Rightmove and Zoopla.
• Process applications, referencing and credit checks.
• Support move-ins/move-outs, deposits and reporting.
• Assist with rent collection, surveys, and reporting in Yardi.
• Maintain resident services and respond to issues within 24 hours.
• Support fire safety and building compliance.

Skills

Sales skills

Customer service

Administration

Organisational skills

Communication

Job description

DeverellSmith Recruitment Ltd is assisting an established international residential rental operator to recruit a Lettings Administrator for its London portfolio. The role covers multiple PRS buildings, supporting on-site teams with lettings and resident services, and driving direct lets and occupancy.

You will conduct viewings, manage listings, handle applications, and assist with move-ins/out, deposits and reporting, while ensuring strong customer service and operational efficiency across zones