Provar Automation Tester

NTT America, Inc.; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Flexible work options

Learning & Development opportunities

Wellbeing benefits

Job summary

NTT DATA UK & Ireland is seeking a Salesforce Tester to ensure quality, reliability, and performance of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. You will collaborate with Business Analysts, Developers, and Delivery Teams to validate requirements and ensure successful delivery.

Responsibilities include test planning, functional/integration/UAT testing, defect management, and test automation support where applicable.

Qualifications

• Experience testing Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud).
• Strong understanding of Salesforce configuration and functionality.
• Experience creating and executing test plans, test scripts, and test cases.
• Knowledge of Agile methodologies.
• Experience with defect management tools such as Jira.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define test strategy, plans, and acceptance criteria.
• Execute manual testing of Salesforce apps and customisations.
• Test Apex, Lightning Components, Flows, and integrations.
• Coordinate UAT scripts and business scenarios.
• Log, track, and manage defects through resolution.
• Maintain regression test packs and validate releases.
• Support automation where applicable with Provar.
• Publish test status reports and governance artifacts.
• Collaborate with Product Owners and Developers to resolve issues.

Skills

Salesforce testing

Sales Cloud

Experience Cloud

Test planning

Agile

Jira

Analytical skills

Communication

Stakeholder management

Tools

Provar

Job description

The team you’ll be working with:

The Salesforce Tester is responsible for ensuring the quality, reliability, and performance of Salesforce solutions through comprehensive testing activities. The role works closely with Business Analysts, Salesforce Developers, Product Owners, and Delivery Teams to validate business requirements and ensure successful delivery of Salesforce functionality across Sales Cloud, Service Cloud, Experience Cloud, and related integrations.

What you’ll be doing:

Key Responsibilities

Test Planning & Strategy

• Review business, functional, and technical requirements.
• Define test scenarios, test cases, and acceptance criteria.
• Estimate testing effort and support delivery planning activities.

Functional Testing

• Execute manual testing of Salesforce applications and customisations.
• Validate standard Salesforce functionality and configured processes.
• Test custom Apex developments, Lightning Components, Flows, and integrations.
• Verify end-to-end business processes across multiple systems.
• Ensure all requirements are fully validated before release.

Integration Testing

• Test integrations between Salesforce and external applications.
• Validate data flows, API integrations, middleware, and third-party systems.
• Verify data accuracy, consistency, and error handling.
• Support system integration testing (SIT) activities.

User Acceptance Testing (UAT)

• Support business stakeholders during UAT execution.
• Support on the UAT test scripts and business scenarios.
• Assist users in defect identification and validation.
• Coordinate retesting and sign-off activities.

Defect Management

• Log, track, and manage defects through to resolution.
• Perform root cause analysis of identified issues.
• Work closely with Salesforce Developers and Administrators to resolve defects.
• Re-test fixes and validate successful resolution.
• Report defect trends and testing progress.

Regression Testing

• Maintain and execute regression test packs.
• Ensure new releases do not adversely impact existing functionality.
• Support release and deployment activities through regression validation.

Test Automation

• Support the development and maintenance of automated test scripts where applicable.
• Utilise tools such as, Provar
• Contribute to continuous improvement of automated testing capabilities.

Environment & Release Support

• Participate in deployment readiness reviews.
• Validate pre-production and production releases.
• Support smoke testing following deployments.
• Work with Environment Managers and Release Managers to ensure test environment readiness.

Reporting & Governance

• Produce regular test status reports and JIRA.
• Provide clear visibility of testing progress, risks, and issues.
• Maintain testing documentation in line with organisational standards.

Stakeholder Management

• Work closely with Product Owners, Business Analysts, and Salesforce Administrators.
• Collaborate with Salesforce Developers to resolve defects and technical issues.
• Support business users throughout testing cycles.
• Communicate testing progress, risks, and blockers to project and delivery stakeholders.
• Escalate testing risks or quality concerns that may impact delivery timelines.

What experience you’ll bring:

Skills & Experience

Essential

• Experience testing Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud).
• Strong understanding of Salesforce functionality and configuration.
• Experience creating and executing test plans, test scripts, and test cases.
• Knowledge of Agile methodologies.
• Experience with defect management tools such as Jira
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Desirable

• Experience with Salesforce Lightning Experience.
• Knowledge of Salesforce APIs and integrations.
• Experience with automated testing tools (Provar)
• Understanding of Salesforce Flows, Apex, and custom development.
• Salesforce certifications such as:
• Salesforce Certified Administrator
• Salesforce Business Analyst
• Salesforce Platform App Builder
• Salesforce Certified AI Associate

Key Deliverables

• Test Scenarios and Test Cases
• Defect Logs and Reports
• Regression Test Packs
• UAT Scripts and Sign-off Documentation
• Release Validation Reports
• Test Completion Reports

Success Measures

• High defect detection rate during testing phases.
• Successful completion of UAT and release activities.
• Reduction in production defects.
• Delivery of quality Salesforce solutions aligned to business requirements.
• Stakeholder satisfaction with testing quality and delivery outcomes.
• Compliance with organisational testing and governance standards.

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognise great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you grow.

what we’ll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.