Proposition Development Manager

Description This; Swindon; Hybrid; GBP 26,000 - 34,000; Part time

Job summary

Nationwide is seeking a role in the Customer Propositions team to maintain and develop brand-defining propositions, ensuring customer needs are central to our member experience. The role sits in the Customer Strategy team within GCC and touches initiatives like Benefits Checking Service, Fairer Share and The Big Nationwide Thank You.

Hybrid working is offered with monthly Swindon site attendance. We value collaboration across Nationwide to deliver impactful propositions to customers and society,

Responsibilities

• Support the maintenance and development of brand-defining propositions to keep customer needs front and centre for Nationwide members.
• Help bring the Customer Strategy to market by developing propositions from concept to reality, including the Benefits Checking Service, Fairer Share, and The Big Nationwide Thank You.
• Collaborate across Nationwide to enable connections and delivery of propositions.
• Attend the Swindon site approximately once per month as part of a hybrid working pattern; maintain two office days per week where applicable.

Job description

This is an exciting opportunity to join the Customer Propositions team. You’ll support the maintenance and development of brand defining propositions - ensuring customer need is always front of mind - providing our customers with compelling reasons to become and stay a member of Nationwide.

This role is in the Customer Strategy team within Group Customer and Communications (GCC).

The Customer Propositions team is responsible for taking the Customer Strategy to market through the development of exciting propositions from concept to reality to meet customer and Society needs, including the Benefits Checking Service, Fairer Share, and The Big Nationwide Thank You.

We work across Nationwide to facilitate connections and delivery.

We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 28 and 35 hours.

This is a 12-month Fixed Term Contract opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon site approximately once per month.If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.