Property Surveyor

CIH International Housing Group; Greater London; On-site; GBP 50,000 - 52,000; Full time

Job summary

CIH International Housing Group in London is seeking an experienced Property Surveyor to own challenging repairs and major defects, ensuring homes are safe, compliant and well-maintained. You will investigate non-routine repairs, damp and mould issues, and disrepair claims, delivering real results for residents while balancing quality and value for money.

In this role you will lead on diagnosing building faults with NHF Schedule of Rates and HHSRS knowledge, provide guidance to colleagues, and

Qualifications

• Experience diagnosing and resolving complex property repairs.
• Knowledge of NHF Schedule of Rates and HHSRS applicability.
• Ability to lead investigations into non-routine repairs and disrepair claims.
• Excellent communication with residents and internal teams.

Responsibilities

• Diagnose and resolve complex building faults across properties.
• Independently manage caseloads including damp, disrepair and major repairs.
• Lead accurate diagnosis of issues using NHF Schedule of Rates and HHSRS.
• Provide post-inspection guidance to colleagues to ensure quality.
• Support ad hoc planned works and service improvement initiatives.
• Review home improvement requests with stock safeguarding in mind.
• Collaborate across teams to enhance resident experience.

Skills

Damp & Mould

HHSRS framework

NHF Schedule of Rates

Building pathology

Disrepair claims

Resident communication

Cross-team collaboration

Job description

The role

Join Us as a Property Surveyor - Make a Lasting Impact on Homes and Lives

Salary: £49,526 - £52,132

Location: North and East London, covering areas across Hackney, Islington, Haringey and surrounding neighbourhoods.

Full Time Permanent: 37.5 hours per week

Are you a skilled and solution-focused surveyor with a passion for diagnosing and resolving complex property issues? Do you thrive in a fast-paced environment where your expertise improves lives and protects vital housing assets?

We're on the lookout for an experienced Property Surveyor to play a key role in our dynamic Property Directorate. This is your opportunity to take ownership of challenging repairs, structural issues, and major defects-delivering real results for our residents while balancing quality, compliance, and value for money.

In this pivotal role, you'll lead the investigation and resolution of non-routine repairs, disrepair claims, damp and mould issues, and ad hoc planned replacements. You'll bring a proactive and resident-focused mindset, working collaboratively across departments to ensure every home is safe, secure, and well-maintained.

What You'll Be Doing

• Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
• Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
• Lead on the accurate diagnosis of building issues, applying your strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
• Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
• Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.
• Review and advise on home improvement requests with a focus on safeguarding our housing stock.
• Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.

What You'll Bring

• A proven track record in managing and resolving complex property repairs and maintenance issues.
• A deep understanding of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
• Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
• Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
• A genuine curiosity, commitment, and drive to fix things right, the first time - within budget and to the highest standard.
• Experience working collaboratively with both technical and non-technical teams.

Additional Information

• The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
• Full driving licence and access to own vehicle for business use is required for this role.