Property Services Supervisor (Housing & Capital Works)

Wolverhampton Homes; Wolverhampton; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension scheme

Green travel options

Learning and development opportunities

Supportive working environment

Job summary

Wolverhampton Homes is seeking motivated Property Supervisors to join our Property Services team across Capital Works and Planned Repairs. You will monitor external contractors, ensure works are safe, timely and high quality, and support housing investment programmes.

The role focuses on maintaining residents' homes to a high standard while driving value for money. We value strong communication, effective stakeholder management and a proactive approach to continuous improvement.

Qualifications

• Experience in housing, construction, property maintenance or a similar environment.
• Experience managing contractors, suppliers or service delivery partners.
• Able to carry out inspections and assess quality standards.
• Able to challenge poor performance while maintaining relationships.
• Strong customer service skills and ability to resolve concerns.
• Able to manage competing priorities and work independently.
• Excellent communication and stakeholder management.
• Interpret technical information and monitor compliance and standards.
• Construction-related qualification such as a BTEC Level 4 or equivalent.
• Experience in social housing, planned maintenance or contractor management is advantageous.

Responsibilities

• Monitor contractor performance to ensure safety, on-time delivery, budget and quality.
• Carry out site inspections, pre-surveys and post-inspections.
• Review drawings, specs, materials and workmanship for compliance.
• Support capital investment programmes and planned maintenance projects.
• Monitor KPIs, compliance requirements and service performance.
• Handle customer concerns and service failures with positive outcomes.
• Build effective relationships with contractors, residents and internal teams.
• Challenge poor performance and drive continuous improvement.
• Attend contractor meetings and contribute to service reviews and development.
• Produce accurate performance information and maintain robust records.
• Ensure health, safety, regulatory and compliance requirements are met.

Skills

Contractor management

Inspections & quality checks

Stakeholder management

Customer service

Problem solving

Education

BTEC Level 4 or equivalent

Job description

Wolverhampton Homes is seeking motivated Property Supervisors to join our Property Services team across Capital Works and Planned Repairs. You will monitor external contractors, ensure works are safe, timely and high quality, and support housing investment programmes.

The role focuses on maintaining residents' homes to a high standard while driving value for money. We value strong communication, effective stakeholder management and a proactive approach to continuous improvement.