Property Services Officer (Reactive & Voids)

Ochil View Housing Association Ltd.; Scotland; On-site; GBP 24,000 - 28,000; Full time

Job summary

Ochil View Housing Association Ltd. is actively recruiting for a Property Services Officer (Reactive & Voids) on a temporary basis. The role is full-time (35 hours) for six months, with the possibility of extension, reporting to the Director of Property Services.

The successful candidate will manage reactive and void maintenance for tenants, shared owners, and factored properties within a defined area, contributing to policy development and performance targets for the Property Services team.

Qualifications

• Experience in property services, reactive maintenance and void management preferred.
• Strong customer service and communication skills.
• Ability to work to targets and defined performance measures.

Responsibilities

• Deliver a reactive and void maintenance service to tenants and owners within a defined area.
• Support the delivery of the reactive maintenance service and void management.
• Contribute to establishing and reviewing Property Services policies and procedures related to repairs and customer services.
• Assist in achieving targets and performance measures for the department.

Job description

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the post of a Property Services Officer (Reactive & Voids)

Closing Date: 27/11/2026

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.

We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the following temporary post:

TEMPORARY 6 months (FULL TIME, 35 HOURS) with possibility of extension

• The Property Services Officer (Reactive & Voids) Temporary will report directly to the Director of Property Services for all matters associated with our reactive maintenance service.
• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.

For further information on this post, particulars are also available for download from the Association’s web site.

Ochil View is an Investor in People Gold a Living Wage Employer

Opening Hours

Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 12.30pm to 5pm
Thursday: 9am to 5pm
Friday: 9am to 3pm
Saturday and Sunday: Closed

The Association obtained charitable status in 2002 and its registered Scottish Charity number is SC033130.
Property Factor Registration No: PF000367