Property Services Manager

Shakespeare Birthplace Trust; Metropolitan Borough of Solihull; On-site; GBP 42,000 - 54,000; Full time

Job summary

Shakespeare Birthplace Trust is recruiting a full-time Property Services Manager to lead our Estates Team across Stratford-upon-Avon properties, ensuring reactive and scheduled maintenance, compliance, and efficient facilities services.

You will manage energy use, utility contracts and a central Cleaning Team, while supporting property records and sustainability reporting. IOSH/NEBOSH Managing Safely and PAL IPAF are required, along with a valid driving license and First Aid at Work.

Qualifications

• Experience in facilities/estate management and coordinating maintenance programmes.
• Strong health and safety knowledge and compliance focus.
• Ability to manage teams and external contractors.
• Experience in energy management and sustainability reporting.

Responsibilities

• Lead reactive, cyclical and compliance maintenance across Estate and properties.
• Oversee Property Services Helpdesk and facilities services delivery.
• Manage energy usage, utility contracts and sustainability targets.
• Supervise Cleaning Team Leader, Estates Administrator and Property Services Assistant.
• Ensure accurate property and finance records and reporting.

Skills

Facilities management

Health & safety

Contract management

Team leadership

Education

IOSH/NEBOSH Managing Safely

PAL IPAF Certification

Job description

The Shakespeare Birthplace Trust is looking to recruit a full-time Property Services Manager to join our busy Estates Team working in the historic Shakespeare family homes, and a number of other operational buildings across Stratford-upon-Avon.

In this varied role you will be a key member of the team, managing the reactive, cyclical and compliance maintenance programmes relating to all property and land within the Estate. The role is responsible for the management of the Property Services Helpdesk enquiry and telephone response services, responding to and delivering appropriate facilities management services, compliance and general maintenance services, including upkeep of property records, associated finance records and the statutory reporting on sustainability targets for the Trust, whilst also delivering an efficient and effective administrative support service to Estates as a whole.

The role is responsible for the management and active monitoring of the Trusts use of energy in all forms, by proactively ensuring our utility and vehicle contracts are cost effective and sustainable. The post is also responsible for managing the Trusts centralised Cleaning Team, plus maintenance, facilities and cleaning contractors as required.

The role directly manages the Property Services Assistant, the Cleaning Team Leader and the Estates Administrator in order to ensure efficient delivery of all services provided by Property Services.

To be successful you will hold an IOSH/NEBOSH Managing Safely or similar qualification and a current PAL IPAF Certification. You will have a clean drivers license and a First Aid at Work certificate. You will hold or be willing to qualify for a SSSTS or SMSTS Certification.

In return, we can promise you that no two days will be the same. You will be working within our iconic Grade 1 and 2 listed buildings, plus some other quirky buildings, and see behind the scenes that few others get to see.

The closing date for applications isSunday 20 September 2026 with interviews taking place onThursday 1 October 2026 in-person in Stratford-upon-Avon.

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.