Property Operations Manager in Bristol

Energy Jobline ZR; West of England; Híbrido; GBP 50.000 - 75.000; Jornada completa

Descripción de la vacante

Energy Jobline ZR is seeking an experienced Property Operations Manager to oversee a regional portfolio, working from home with occasional site meetings. You will lead a team of surveyors, drive contractor performance, and build long-term partnerships to deliver responsive repairs, planned investment, major works, voids and estate services in alignment with organisational objectives.

You will collaborate with stakeholders, ensure value for money, and promote customer-focused service delivery

Formación

• Extensive experience managing strategic contractor partnerships within social housing.
• Strong knowledge of responsive repairs, planned maintenance, major works and voids.
• Experience leading geographically dispersed surveying or operational teams.
• Excellent stakeholder management with the ability to influence at all levels.

Responsabilidades

• Lead regional delivery of planned investment, major works, responsive repairs, voids and estate services.
• Build and maintain long-term strategic partnerships with contractors and supply chain partners.
• Drive contractor performance through contract management, KPIs and continuous improvement.
• Manage regional budgets and ensure services are delivered within financial parameters.
• Produce performance reports and insights for senior leadership.

Conocimientos

Strategic partnerships

Social housing knowledge

Contract management

Stakeholder management

Budget management

Team leadership

Educación

HND or equivalent

Descripción del empleo

Job DescriptionProperty Operations Manager Home based with occasional site meetings Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A housing association are recruiting an experienced Property Operations Manager to join a leading housing provider. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment, you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Surveyors while working collaboratively with contractors, and senior stakeholders to drive service excellence, value for money and continuous improvement.

Key Responsibilities

• Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services.
• Build and maintain long-term strategic partnerships with key contractors and supply chain partners.
• Drive contractor performance through effective contract management, KPI monitoring and continuous improvement.
• Champion customer-focused service delivery, ensuring remain at the heart of decision making.
• Embed organisational values across all partnership arrangements.
• Develop innovative ways of working to improve efficiency, reduce costs and maximise social value.
• Support procurement, mobilisation and ongoing performance management of new contractors.
• Manage regional budgets and ensure services are delivered within agreed financial parameters.
• Ensure full compliance with statutory, contractual and regulatory requirements.
• Produce performance reports and strategic insights for senior leadership.

About You

• Extensive experience managing strategic contractor partnerships within social housing.
• Strong knowledge of responsive repairs, planned maintenance, major works and voids.
• Experience leading geographically dispersed surveying or operational teams.
• Excellent stakeholder management skills with the ability to influence at all levels.
• Experience managing large operational budgets and driving value for money.
• Knowledge of construction contracts, building defects, housing maintenance and compliance.
• A proven track record of delivering service improvements, innovation and customer satisfaction.

HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline.

Full UK Driving Licence.