Property Operations Coordinator — Field Visits & Guest Support

Travel Chapter; Swanage; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Holiday allowance £500

Volunteer day

Friends & family discount

Life assurance

Social clubs

Company events

Job summary

Travel Chapter is seeking a Property Manager to coordinate housekeepers, tradespeople and maintenance across a regional portfolio. The role blends office coordination with field visits, typically 2–3 days each week out in the region.

You’ll handle guest and homeowner queries, manage records and schedules, and ensure health and safety compliance while supporting our out-of-hours rota. A full UK driving licence is required and local travel is common.

Qualifications

• A full UK driving licence is required.
• Experience in property, housing, estate agency or travel is an advantage (not essential).

Responsibilities

• Coordinating housekeepers, tradespeople and maintenance contractors.
• Managing schedules and turnaround times across a diverse regional portfolio.
• Handling guest and homeowner queries before, during and after stays.
• Conducting property checks to ensure standards of cleaning and maintenance are upheld.
• Ensuring properties remain compliant with relevant health, safety and legal requirements.
• Growing a trusted network of local housekeepers and tradespeople.
• Managing feedback and resolving issues professionally and sensitively.
• Maintaining accurate records and keeping systems up to date.
• Supporting our out-of-hours service on a rolling rota.
• Travelling locally for property visits, meetings or guest support.

Job description

Travel Chapter is seeking a Property Manager to coordinate housekeepers, tradespeople and maintenance across a regional portfolio. The role blends office coordination with field visits, typically 2–3 days each week out in the region.

You’ll handle guest and homeowner queries, manage records and schedules, and ensure health and safety compliance while supporting our out-of-hours rota. A full UK driving licence is required and local travel is common.