Property Manager: Field & Office Ops, Guest Support

Travel Chapter; Wadebridge; Sur place; GBP 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

25 days’ holiday + bank holidays

Birthday day off

£500 holiday allowance annually

Volunteer day

Friends and family discount

Life assurance

Social clubs and communities

Christmas parties

Résumé du poste

Travel Chapter is seeking a Property Manager to join our Rock-based office with regular travel across the region. You will coordinate housekeepers and trades, manage schedules, handle guest queries, and perform property checks to uphold high standards.

The role blends office coordination with fieldwork, typically 2–3 days per week, and includes involvement in an out-of-hours rota. A full UK driving licence is required, and employment is permanent and full-time.

Qualifications

• Friendly, confident and resilient under pressure.
• Excellent people skills and ability to handle sensitive conversations.
• Highly organised and able to manage complex operations.
• Strong admin and systems skills with attention to detail.
• Proactive problem solving and calm under time pressure.

Responsabilités

• Coordinating housekeepers, tradespeople and maintenance contractors.
• Managing schedules and turnaround times across a diverse regional portfolio.
• Handling guest and homeowner queries before, during and after stays.
• Conducting property checks to ensure standards of cleaning and maintenance.
• Ensuring properties remain compliant with health, safety and legal requirements.
• Growing a trusted network of local housekeepers and tradespeople.
• Managing feedback and resolving issues professionally and sensitively.
• Maintaining accurate records and keeping systems up to date.
• Support our out-of-hours service on a rolling rota.
• Travelling locally for property visits, meetings or guest support.

Connaissances

People skills

Organisation

Admin skills

Problem solving

Driving licence

Description du poste

Travel Chapter is seeking a Property Manager to join our Rock-based office with regular travel across the region. You will coordinate housekeepers and trades, manage schedules, handle guest queries, and perform property checks to uphold high standards.

The role blends office coordination with fieldwork, typically 2–3 days per week, and includes involvement in an out-of-hours rota. A full UK driving licence is required, and employment is permanent and full-time.